Recensioni (40)

Valutazione complessiva
3,4
Numero di recensioni per livello
  • Il 65% delle recensioni ha 5 stelle
  • Il 10% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 8% delle recensioni ha 2 stelle
  • Il 18% delle recensioni ha 1 stelle
12 dicembre 2018

This app is visionary. A real game changer. Setup is painless and the support team is extremely responsive and supportive. You should definitely try this app if you sell high ticket items. I'm glad to finally see a product protection service built for the Shopify community. I WILL update this review post-launch.

Vidlogix
Stati Uniti
2 mesi di utilizzo dell’app
Data modifica: 25 gennaio 2022

***Update review - thank you for working things out. Highly recommended app for protection plan - good user-friendly interface.

Eagle Eyes Optics
Stati Uniti
Circa 2 anni di utilizzo dell’app
Cover Genius ha risposto 24 gennaio 2022

Hi Eagle Eyes, Our sincere apologies for the delay. The person you were working with is no longer with Clyde, and we are sorry to hear that his auto-email didn't work. I see ...

13 giugno 2022

I've been requesting help for over a year, at least 3 or 4 times, and can never get a reply. I just need someone from customer service to email me and help me get things configured correctly.

Electric Zip
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Cover Genius ha risposto 27 giugno 2022

We want to reassure you that we are committed to meeting your expectations and solving your challenges, and we apologize for your poor experience.

We attempted to reach you ...

Data modifica: 24 ottobre 2020

They not accepting new accounts for 60 months something i didn't heard until I contacted support. I literally had this app for a while and nothing showing on my products still. Im sure 6 months for me already pass.

Canine's World
Stati Uniti
11 mesi di utilizzo dell’app
Cover Genius ha risposto 16 febbraio 2021

At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to our team and proactive support. All merchants now receive ...

27 ottobre 2019

They don't provide a UI to directly download invoices for bookkeeping.
my emails for invoices ended up ignored without answers.
I ended up removing the app since I can't continue with this low-quality support.

Carbon Fiber 365
Germania
6 mesi di utilizzo dell’app
Cover Genius ha risposto 28 ottobre 2019

At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to support agents by contacting support@joinclyde.com, with a ...

28 agosto 2018

This app is the best! Easy to integrate, white label and deploy on your store. Competitive pricing on warranty options seamlessly integrates into your check out process and an application that is essential for what we sell!

Broome And Greene
Stati Uniti
17 giorni di utilizzo dell’app
21 luglio 2022

I think Clyde has one of the most promising warranty management plug-in. However, at the moment I am frustrated with the apps because of these reasons in order of sequence:- 1. (Poor customer service) The support team is not responsive at all. I sent 5 emails at 3 different times and none of them were replied unless when I change my password which usually done by a bot. 2. Clyde is only available ...

lilimolly
Regno Unito
10 giorni di utilizzo dell’app
Cover Genius ha risposto 26 luglio 2022

Thank you for your feedback and sorry to hear that things are not going as you expected — that doesn't sound like us! Based on a quick review of your account history, it ...

27 giugno 2020

they aren't accepting new accounts for 6 months. Something they don't tell you unless you reach out to the support team after wasting hours of your time trying to install and integrate the app.

JettyGemTrust
Stati Uniti
3 giorni di utilizzo dell’app
Cover Genius ha risposto 16 febbraio 2021

At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to our team and proactive support. All merchants now receive ...

25 agosto 2019

I really wanted to offer extended warranty for my products. Unfortunately, it was not a match made in heaven. Given my lower price point for the niche and focusing only on mobile audience market, as soon as I launched, my conversion dropped completely and upon deleting the product, the sales picked up again. YMMV. Personally, I always purchase these warranties and benefited from it. But my target ...

GravityDock
Stati Uniti
2 giorni di utilizzo dell’app
13 aprile 2023

It's just trash. I am building a drop shipping furniture store and whoever they are sent me a reply saying that I am not a good fit. TRASH!!!

bazaarmart.net
Stati Uniti
Circa 3 ore di utilizzo dell’app