レビュー (37)

総合評価
2.7
評価レベルごとの件数
  • 評価の68%は5つ星です
  • 評価の5%は4つ星です
  • 評価の0%は3つ星です
  • 評価の8%は2つ星です
  • 評価の19%は1つ星です
2024年6月26日

Clyde was purchased by Cover Genius, and ever since their customer service, functionality, and even primary business contact number have all simply stopped working. It's like it's entirely abandoned but they haven't changed anything. I've been emailing for weeks just to get contracts updating and I can't find a single person who works at the company who has been able to help me. I will update the review if anyone ever gets back to me.

ONE Custom Audio
アメリカ合衆国
アプリの使用期間:4年以上
2024年5月31日

I don't know what changed but seemingly since Clyde was acquired by another company, their customer service, functionality, and even primary business contact number have all simply stopped working. It's like it's entirely abandoned but they haven't changed anything. I've been emailing for weeks just to get contracts updating and haven't even gotten so much as an automated response.

Sleeper Cell Computers
アメリカ合衆国
アプリの使用期間:1年以上
2024年4月26日

Not Working. No Solution. No Customer Service. 1 month with this deal.

Kalm NOW
アメリカ合衆国
アプリの使用期間:9ヶ月
2018年9月4日

Great customer support. App basically runs itself without any work on our part. Still waiting for the first service contract to come thru but overall a nice app to have.

Gsistore
アメリカ合衆国
アプリの使用期間:4年以上
2018年9月1日

I am very impressed with the app, the service, and the people behind Clyde. It is easy to implement, the margins are attractive, and the purchase protection is top-notch. I have already referred a business partner and wouldn't hesitate doing so again.

Distortion Brothers Guitar Shop
アメリカ合衆国
アプリの使用期間:4年弱
2019年3月29日

Great offering overall. Enables shop owners to offer third party warranties right in their shop. The warranties are automatically matched to the products on the back end. It shows up as a little button underneath the add to cart button and customers can add an extended warranty contract to their cart.
Shop owners an set higher pricing for the contracts to make a little margin and/or cover for payment fees.
The team is super responsive and always helps within 24h in case of questions or concerns.
Highly recommended for anyone selling higher value goods and wanting to offer extended warranties just like amazon does.

fluidfreeride.com
アメリカ合衆国
アプリの使用期間:2年以上
2019年6月6日

Super easy to install & implement! The support is wonderful and it is a great addition to our store.

Curios And More
アメリカ合衆国
アプリの使用期間:2年以上
編集日:2021年3月11日

We love the Clyde Warranty Platform. The product and interface is great, but what really has helped us out and saved us a lot of time and effort is the customer service that clyde provides. Any issues or questions that might arise are taken care of quickly and they go the extra mile to help make sure everything is running smoothly. Would definitely recommend. Thankyou!

Symple Designs
アメリカ合衆国
アプリの使用期間:2年以上
Cover Geniusが返信しました 2021年4月14日

Thanks so much, Symple Designs. We've been working very hard to provide great service to our customers and their customers and are glad it shows :)

2021年3月16日

We've been using Clyde for almost 2 years - started post purchase only, then added to site on our PDPs and in cart - really evolving the customer experience. The support team is excellent and really helped us track & evolve our pricing and offerings - super quick to respond too. A+

AutoBrush®
アメリカ合衆国
アプリの使用期間:2年以上
Cover Geniusが返信しました 2021年4月14日

Always a pleasure working with you, AutoBrush team! We’re looking forward to many more successful years to come.

2018年8月27日

Clyde is incredible to work with and very easy to use. I have worked with many companies and I wish we could have had warranties this easy with all of them. Set up was a breeze, They did not take long at all and they made it very simple for my store to get up and running. Their tool allows you customize how the customer sees the warranty with your own logo and lets you choose your own margins. That was especially important for me because I now give incentives to my employees for selling warranties. This has increased sales big time for my store and it gives our customers the confidence in buying from our store. I would recommend any and every online store to use this tool.

Oceanside Photo Telescope
アメリカ合衆国
アプリの使用期間:約2年