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Great idea, with poor execution. The Clyde Shopify app does not work, customers get frustrated being unable to checkout when they try to purchase, help from Clyde is not technical and they do not test their implementation when assisting with setup. If their Shopify app worked, the service has a ton of promise. However, their support is to push you off on Shopify, who then redirects you to Clyde's ...
At Clyde, we take feedback very seriously. Clyde has invested improvements to ensure we provide efficient access to support agents by contacting support@joinclyde.com, with a ...
I've been requesting help for over a year, at least 3 or 4 times, and can never get a reply. I just need someone from customer service to email me and help me get things configured correctly.
We want to reassure you that we are committed to meeting your expectations and solving your challenges, and we apologize for your poor experience.
We attempted to reach you ...
I think Clyde has one of the most promising warranty management plug-in. However, at the moment I am frustrated with the apps because of these reasons in order of sequence:- 1. (Poor customer service) The support team is not responsive at all. I sent 5 emails at 3 different times and none of them were replied unless when I change my password which usually done by a bot. 2. Clyde is only available ...
Thank you for your feedback and sorry to hear that things are not going as you expected — that doesn't sound like us! Based on a quick review of your account history, it ...