Recensioni (1.157)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 87% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
5 marzo 2021

The worst experiences ever! Very difficult to set up with unclear instructions. Worst customer services ever!!!

Yvonne.b
Stati Uniti
Circa 4 anni di utilizzo dell’app
CMC Campaign Monitor ha risposto 11 marzo 2021

Hi Yvonne, I am sorry to hear about your experience. Would you please contact us here: https://help.commerce.campaignmonitor.com/s/contactsupport and we would like to discuss ...

Data modifica: 18 febbraio 2019

Unfortunately the app has changed from being free to wanting to charge me $40/month. That's a pretty big jump. Um, no thanks.

Strut Jewelry
Canada
Oltre 3 anni di utilizzo dell’app
21 settembre 2020

Unless you are a coder do not choose this app. There are very few videos or how-to instructionals that work for this product. The only help is via email and you can get approximately 2 responses per day. If I could get it set up properly it would probably be amazing.

GNA Salon Services
Stati Uniti
Oltre 3 anni di utilizzo dell’app
5 settembre 2019

Worst app we've ever used. Been with them since the start of our store - 3+ years ago and their prices keep increasing and increasing especially when their management decided to make the plan based on # of customers we have on our store, versus the usage of the app which is completely ridiculous and extortionist.

Plan went from $49 - $99 (decent for receipts and some followups) to over $350 at ...

Totemo Kawaii Shop
Canada
Oltre 3 anni di utilizzo dell’app
CMC Campaign Monitor ha risposto 5 settembre 2019

Hi Jay,

I'm sorry to hear that you feel that our pricing changes have not been communicated properly and that it isn't in-line with the improvements we've made to the product ...

9 aprile 2020

Don't get fooled by the cheap starting price. If your business grows this apps will costs you hundreds of dollars per month in no time. There are better and way cheaper options.

CaseBuddy USA
Australia
Circa 3 anni di utilizzo dell’app
CMC Campaign Monitor ha risposto 21 aprile 2020

Hi Claus,

I've delayed replying to this review for a while, because I wanted your account to accumulate more data.

First off, CM Commerce is not unlike other email solutions ...

13 aprile 2018

I was using this app for years... Recently, they changed it to premium only which is fine, but never let me know they would delete all of my data including feedback data if I didn't switch over (I would have exported it had I known) I expressed my disappointment and they emailed me saying it would cost $100/hr to recover the data. LOL. You decide if you would like to work with these people, I ...

Angora Boutique
Stati Uniti
Quasi 3 anni di utilizzo dell’app
25 febbraio 2019

These guys are bait and switch. Started out a nice free receipt app with shopping cart abandonment. Then they dropped that and now you have to pay.

CNCCookbook
Stati Uniti
Circa 2 anni di utilizzo dell’app
Data modifica: 13 marzo 2018

I wanted to like this app so bad but after the customer service I got I am completely and utterly disappointed!

My recommendation is, CHECK YOUR BILLING and the TIER they are charging you for!

Apparently the associate and according to her "part owner" said they recently changed their billing (who knew this happened?), quote her, "Our billing system looks at your average monthly orders ...

Dalist
Stati Uniti
Oltre un anno di utilizzo dell’app
15 marzo 2021

The app works totally fine, however their customer service is the worst customer service ever. They helped me with the same issue before and removed the extra contacts that I uploaded from a different marketplace. Instead of helping, they keep arguing with me. They sent me an instruction with pictures but their links are not working. If you can handle the issues that you experience, that is fine. ...

AGOZTECH
Stati Uniti
Circa un anno di utilizzo dell’app
8 luglio 2021

I am not to happy with this app at the moment... We had the old app Campaign Monitor by CM Commerce and decided to upgrade to this their new app and it takes for ever to send out our newsletters or even test emails for workflows! The old app campaign monitor would send instantly and this app when we first started took 6 hours to send out 37,000 emails! They have upped our limit to the max that ...

Willow Park Wines & Spirits
Canada
Circa un anno di utilizzo dell’app
CMC Campaign Monitor ha risposto 14 luglio 2021

Hi there, I am sorry to hear about your experience. Would you please contact us here: https://help.commerce.campaignmonitor.com/s/contactsupport and we will be more than ...