レビュー (1,157)

総合評価
4.7
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の6%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2021年3月5日

The worst experiences ever! Very difficult to set up with unclear instructions. Worst customer services ever!!!

Yvonne.b
アメリカ合衆国
アプリの使用期間:約4年
CMC Campaign Monitorが返信しました 2021年3月11日

Hi Yvonne, I am sorry to hear about your experience. Would you please contact us here: https://help.commerce.campaignmonitor.com/s/contactsupport and we would like to discuss ...

編集日:2019年2月18日

Unfortunately the app has changed from being free to wanting to charge me $40/month. That's a pretty big jump. Um, no thanks.

Strut Jewelry
カナダ
アプリの使用期間:3年以上
2020年9月21日

Unless you are a coder do not choose this app. There are very few videos or how-to instructionals that work for this product. The only help is via email and you can get approximately 2 responses per day. If I could get it set up properly it would probably be amazing.

GNA Salon Services
アメリカ合衆国
アプリの使用期間:3年以上
2019年9月5日

Worst app we've ever used. Been with them since the start of our store - 3+ years ago and their prices keep increasing and increasing especially when their management decided to make the plan based on # of customers we have on our store, versus the usage of the app which is completely ridiculous and extortionist.

Plan went from $49 - $99 (decent for receipts and some followups) to over $350 at ...

Totemo Kawaii Shop
カナダ
アプリの使用期間:3年以上
CMC Campaign Monitorが返信しました 2019年9月5日

Hi Jay,

I'm sorry to hear that you feel that our pricing changes have not been communicated properly and that it isn't in-line with the improvements we've made to the product ...

2020年4月9日

Don't get fooled by the cheap starting price. If your business grows this apps will costs you hundreds of dollars per month in no time. There are better and way cheaper options.

CaseBuddy USA
オーストラリア
アプリの使用期間:約3年
CMC Campaign Monitorが返信しました 2020年4月21日

Hi Claus,

I've delayed replying to this review for a while, because I wanted your account to accumulate more data.

First off, CM Commerce is not unlike other email solutions ...

2018年4月13日

I was using this app for years... Recently, they changed it to premium only which is fine, but never let me know they would delete all of my data including feedback data if I didn't switch over (I would have exported it had I known) I expressed my disappointment and they emailed me saying it would cost $100/hr to recover the data. LOL. You decide if you would like to work with these people, I ...

Angora Boutique
アメリカ合衆国
アプリの使用期間:3年弱
2019年2月25日

These guys are bait and switch. Started out a nice free receipt app with shopping cart abandonment. Then they dropped that and now you have to pay.

CNCCookbook
アメリカ合衆国
アプリの使用期間:約2年
編集日:2018年3月13日

I wanted to like this app so bad but after the customer service I got I am completely and utterly disappointed!

My recommendation is, CHECK YOUR BILLING and the TIER they are charging you for!

Apparently the associate and according to her "part owner" said they recently changed their billing (who knew this happened?), quote her, "Our billing system looks at your average monthly orders ...

Dalist
アメリカ合衆国
アプリの使用期間:1年以上
2021年3月15日

The app works totally fine, however their customer service is the worst customer service ever. They helped me with the same issue before and removed the extra contacts that I uploaded from a different marketplace. Instead of helping, they keep arguing with me. They sent me an instruction with pictures but their links are not working. If you can handle the issues that you experience, that is fine. ...

AGOZTECH
アメリカ合衆国
アプリの使用期間:約1年
2021年7月8日

I am not to happy with this app at the moment... We had the old app Campaign Monitor by CM Commerce and decided to upgrade to this their new app and it takes for ever to send out our newsletters or even test emails for workflows! The old app campaign monitor would send instantly and this app when we first started took 6 hours to send out 37,000 emails! They have upped our limit to the max that ...

Willow Park Wines & Spirits
カナダ
アプリの使用期間:約1年
CMC Campaign Monitorが返信しました 2021年7月14日

Hi there, I am sorry to hear about your experience. Would you please contact us here: https://help.commerce.campaignmonitor.com/s/contactsupport and we will be more than ...