CODFIRM COD Verification Suite

Usually I wouldn't take the effort to leave a review but this one needs to be shown to the world. COD and RTO is a massive massive problems, completely eroding the margins but Hriday (founder CODFIRM) exactly understands the problem and is resourceful enough to solve them for the entire industry. This app currently streamlines the customer communication using whatsapp business api which is a massive massive win for small and medium stores. Levels the field when competing against the big shots. COD to Prepaid conversion is such a boon. Only marketplaces with total control over their websites could do it until now. This allows us to convert the COD orders just like Amazon and greatly reduces the risk of RTOs, inherent with COD orders.
The abandon cart feature is a cherry on top because it would have looked bad if stores had to use multiple whatsapp business numbers for different tasks such as OTP, Orders Tracking, Abandon cart etc. Everything in one sleek package massively improves the customer satisfaction and trust. Hriday has exciting ideas going forward which when implemented will change the landscape of COD orders, shifting the power dynamics in hands of merchants and keeping in check the notorious customers placing fraudulent orders across the internet. A quick call with Hriday is all it takes to convince anyone that CODFIRM is the partner they need and deserve in their D2C journey. Would highly recommend 10/10.

For stores in India this should be THE app for COD order confirmation - leaves all other COD confirmation apps far behind. The OTP functionality through Text & Whatsapp message for order confirmation is way better than whatever solutions I have seen previously. Apart from the excellent features very happy with the fantastic support provided during setup - can't really ask for more!

The founder of this app is really helpful. Will customize all your requirements and give you suggestions that really really works well. The app has reduced my RTO very well and I would love to keep using this app. If you’re on the fence thinking of using this app or not, please go ahead and use it. App itself is really good as well as the support from the team. Thanks Hriday! Appreciate your efforts.

Very helpful app to overcome the problem of fake orders. By integrating OTP log in and confirmation of phone numbers for COD we are able to avoid fake orders and better optimise our ad spend and shipping costs.

The team at CODFIRM was very helpful to streamline the integration. Looking forward to adding more of their features to make customer checkout and payment collection smoother.

Perfect app to verify cod orders. I used it from past three months and my delivery rate increase. Because of the app i only have to call unconfirmed customers for verification that saves lot of time. Really appreciate cod order verification team for their great work.

Love the app, does everything we need from it. The support team is so responsive, have never seen this kind of support on any Shopify app ever

amazing app to confirm cod orders. CODfirm founder Hriday agarwal is very helpful. Recommended app for all shopify sellers looking to reduce fake COD orders.

great app with amazing feature and an excellent support team

Try yourself and you will be addicted.
Try yourself and you will be addicted.
Try yourself and you will be addicted.

Great app! Helped us a lot! Makes good impression on customers, Also very fast support. I would love if all apps would be like this. I would say it is a must-have app for e-commerce in India!! 6 Stars!