Relaterade kategorier

COD Verify & COD to Prepaid

COD / Cash On Delivery Verification, COD to Prepaid Conversion

Gratisplan tillgänglig. Ytterligare avgifter kan tillkomma.
COD Order Verification | Reduce COD RTOs with CODFIRM

App-information

COD Verify & COD to Prepaid

COD Verify & COD to Prepaid

CODFIRM helps ecommerce stores reduce RTO (returns) of cash on delivery (COD) orders by verifying COD customers’ contact numbers. Orders that have incorrect contact numbers are bound to return as RTO since delivery drivers cannot reach the customer when they are out for delivery. CODFIRM ensures that every COD customer is asked to confirm their order with an OTP (verification code) sent to their phone via SMS/ Whatsapp. This not only verifies the customers’ contact numbers but also reconfirms their intent to make a purchase. With an OTP verification, customers feel the experience of authorising the order. This increases their likeliness of accepting the order and decreases the chances of it coming back as an RTO order.

How does CODFIRM work?

  1. After choosing to pay via COD or cash on delivery, the customer is redirected to an order confirmation page. On this page, the customer has to enter the OTP (sent to their mobile via SMS/ Whatsapp) to confirm their order.
  2. As soon as the order is confirmed/ cancelled from the confirmation page, the customer is redirected to the order status page where they can see their order status and summary.
  3. For store owners, the status of the COD confirmation is visible on the "Orders" tab on your Shopify dashboard - so that you do not have to open another page for the order confirmation status of each of your COD orders.
  4. When a customer chooses to cancel an order, the order is cancelled, an order cancellation email is sent to your customer and the items are restocked.
  5. The likelihood of the order coming as an RTO reduces since the customer’s contact number and their intent to make a COD purchase are confirmed.

How is CODFIRM better than IVR/ Automated Calls?

  1. IVR calls have an accent that your customers might find difficult to understand.
  2. IVR or automated calls are outrightly annoying. Most of the time, apps like Truecaller either block the calls or display a “spam” warning. This harms your brand image and leads to low order confirmations of cash on delivery orders.
  3. Cellular network is unreliable and hence automated calls and SMS have low reachability. By giving your customers an option to receive the OTP on Whatsapp, we ensure that no customer ever has to wait for the confirmation message ever again.

Who is it for?

The app is built for ecommerce stores that are looking to reduce RTO on COD orders. The app currently works for stores shipping COD orders to India, Italy, UAE and Spain.

Lanseringsdatum

Integreras med

  • Freshchat
  • Gupshup
  • AiSensy
  • Tellephant
  • Netcore
  • Yellow.ai
COD Verify & COD to Prepaid

COD Verify & COD to Prepaid

CODFIRM helps ecommerce stores reduce RTO (returns) of cash on delivery (COD) orders by verifying COD customers’ contact numbers. Orders that have incorrect contact numbers are bound to return as RTO since delivery drivers cannot reach the customer when they are out for delivery. CODFIRM ensures that every COD customer is asked to confirm their order with an OTP (verification code) sent to their phone via SMS/ Whatsapp. This not only verifies the customers’ contact numbers but also reconfirms their intent to make a purchase. With an OTP verification, customers feel the experience of authorising the order. This increases their likeliness of accepting the order and decreases the chances of it coming back as an RTO order.

How does CODFIRM work?

  1. After choosing to pay via COD or cash on delivery, the customer is redirected to an order confirmation page. On this page, the customer has to enter the OTP (sent to their mobile via SMS/ Whatsapp) to confirm their order.
  2. As soon as the order is confirmed/ cancelled from the confirmation page, the customer is redirected to the order status page where they can see their order status and summary.
  3. For store owners, the status of the COD confirmation is visible on the "Orders" tab on your Shopify dashboard - so that you do not have to open another page for the order confirmation status of each of your COD orders.
  4. When a customer chooses to cancel an order, the order is cancelled, an order cancellation email is sent to your customer and the items are restocked.
  5. The likelihood of the order coming as an RTO reduces since the customer’s contact number and their intent to make a COD purchase are confirmed.

How is CODFIRM better than IVR/ Automated Calls?

  1. IVR calls have an accent that your customers might find difficult to understand.
  2. IVR or automated calls are outrightly annoying. Most of the time, apps like Truecaller either block the calls or display a “spam” warning. This harms your brand image and leads to low order confirmations of cash on delivery orders.
  3. Cellular network is unreliable and hence automated calls and SMS have low reachability. By giving your customers an option to receive the OTP on Whatsapp, we ensure that no customer ever has to wait for the confirmation message ever again.

Who is it for?

The app is built for ecommerce stores that are looking to reduce RTO on COD orders. The app currently works for stores shipping COD orders to India, Italy, UAE and Spain.

Lanseringsdatum

Integreras med

  • Freshchat
  • Gupshup
  • AiSensy
  • Tellephant
  • Netcore
  • Yellow.ai

Prissättning

Free

Gratis att installera

Per COD Order - India $0.02 | Italy $0.20 | UAE $0.12 | Spain $0.20

  • For new stores serving less than 100 COD orders a month

Pro

$5/månad

Per COD Order - India $0.02 | Italy $0.20 | UAE $0.12 | Spain $0.20

  • Unlimited orders

* Alla avgifter debiteras i USD.
** Återkommande avgifter, inklusive månads- eller användningsbaserade avgifter, debiteras var 30:e dag.

Recensioner

4.9 av 5 stjärnor

De samlade omdömen återspeglar appens nuvarande status. De samlade omdömena består av alla app-recensioner men de mest nyliga har prioritet.

Antal per betygsnivå
  • 96 % av betygen är 5 stjärnor
  • 2 % av betygen är 4 stjärnor
  • 0 % av betygen är 3 stjärnor
  • 0 % av betygen är 2 stjärnor
  • 2 % av betygen är 1 stjärnor

Lista över recensioner

Filtrera och sortera recensioner

  • Protecta

    Plats Indien
    Tid som ägnats åt att använda appen Ungefär 2 månader

    For stores in India this should be THE app for COD order confirmation - leaves all other COD confirmation apps far behind. The OTP functionality through Text & Whatsapp message for order confirmation is way better than whatever solutions I have seen previously. Apart from the excellent features very happy with the fantastic support provided during setup - can't really ask for more!

  • Krishaz

    Plats Indien
    Tid som ägnats åt att använda appen 29 dagar

    very good app, smooth COD confirmation along many more features. we also like the Order confirmation messages on SMS & whatsapp.

  • Jaipur Masala Company

    Plats Indien
    Tid som ägnats åt att använda appen 5 månader

    Using this app for OTP verification for COD orders and order updates via whatsapp. Its quite seamless and easy to set up and has helped us with reduction in RTO.

Appar som liknar COD Verify & COD to Prepaid

  • COD Fees & Order Confirmation

    COD Fees & Order Confirmation

    Add cod fees and Verify COD orders by SMS OTP or Link

    5.0 av 5 stjärnor(22recensions)
    Gratisplan tillgänglig
  • Parcel Panel Order Tracking

    Parcel Panel Order Tracking

    Spåra orderstatus, orderskoll, spårningsida, ordertracker

    5.0 av 5 stjärnor(813recensions)
    Gratisplan tillgänglig
  • Track123 Order Tracking Upsell

    Track123 Order Tracking Upsell

    Order Lookup, Order Status, Order Tracker, Order delivery date

    4.9 av 5 stjärnor(361recensions)
    Gratis