Cashify COD Order Confirmation

Sir,

There is some misunderstanding that our app affects COD orders. Our app is not performing before client comes to your store and complete the orders. It will make call and SMS only after customer has placed a COD order on your store.

And there can be any case, where customer is picking up the call and entering valid input, not picking up the call OR entering wrong input. Anything is possible as customer's end. We can not handle that part.
Please write us back on support@shopiapps.in , so that we can do further conversation and get doubts clear.

Thanks.

Hi,

As discussed over all, you are using our application since last 5 months without any issue. it is working alright. And there was a confusion which is clear now.

We are answering each and every support request / emails we receive. There might be some misunderstanding. Write us on support@shopiapps.in in case of any query / concern.

Thank you.

Hi,

As discussed during chat, App is working alright.

But still as you said, you want refund and we asked for time. So that once option to refund will get appear at our end, we will make it immediately.

Also we've refunded already your spent amount on that same day.

Thanks.

Thank you for your feedback. As discussed over call and chat, we're glad to know you've been using our app for over three years and have successfully processed thousands of verified orders. We're also happy to hear that everything is working smoothly now. 🙂

The issue you experienced was related to some external apps connected to your store, which caused a delay in processing orders on their end. As a result, a few orders couldn't sync with our app in real-time. However, now that we've integrated with the external app you're using, everything is functioning properly.

We appreciate your continued trust in our app and are always here to help ensure everything runs seamlessly.

Thank you.