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Work best. good support. go for it
We just installed the app today, this is what I have found after testing the app as a customer
Confirmation IVR should Take Store Name
Confirmation IVR should keep repeating at least for 3-4 times. As the for first time 8 out of 10 times customer will not be able to understand what is happening
Because of these two missing features, I am taking away 2 stars. I will use it for a week before we take a final call to use this app or Not.
Please let me know if you could add these two features.
[Revised] App has evolved and worked great for us, we have been using it for years now.
Thank you for your review.
Among these 2 features, We are providing 1st one - with which you can ask us to change IVR message and also we can set mp3 or wav audio file if you can provide any.
and for 2nd - IVR can be longer and it can charge you extra for longer calls. That is why we are not providing this feature at the moment.
You can write us on support@shopiapps.in in case of any issue. We are happy to help you.
It's a very good app and useful for cod confirmation. The staff is very helpful while solving my query. Recommended for the new store owners.
Prompt Support, If any issue arises contact them and they should solve it for you. Definitely Recommend the App.
Good app. Working like a charm. Must have app for all those who accept COD.
This will help in verifying the all COD orders.
Good app. Confirms the order. The only improvement I would seek is if there can b a system wherein we can introduce our store's name so that the customer knows from where the call is coming.
This is the most simple app and amazing experience. It is smooth and saves so much of our operations teams time. I would say it is a must-have app in India since we get almost 95% of orders that are COD orders.
Amazing application, working wonders for us.
Thank you very much very effective and very easy to setup
It's very helpful for COD verifications. COD verification automated and customer will get automated call.
This is really helpful for people in India doing COD to verify orders! Kindly use it and SMS is low.cost but calling is expensive.
Thanks for posting a review. As the service we are providing is depended on third party calling API. And so, we need to follow their pricing structure.
You can write us on support@shopiapps.in for any further query you have.
Thanks again :)