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HillTeck is doing a great job by providing the best value. their customer support is always there to help you and ready to make tweaks in the messages also as per special request. Coming to their service, i believe getting a double confirmation from the customer about their order is a very nice approach and Hilteck help us do the same however i see that only 50% to 60% of people confirm their order on whatsapp and almost 40% gets ignored. I am not saying 60% is a bad number but just putting the facts out there so that someone using this app can make a wise decision. Also i have noticed that this helps me reduce my RTO by a significant number however i still call my customers to confirm their order even after they have confirmed over whatsapp. But what i believe is that they are providing top notch service and helps to reduce the RTO so go for it without any doubt if you want to reduce your RTO and build trust with your customers.
Thank you for your detailed review! We're thrilled to hear you're satisfied with our service and support. We'll keep striving to improve and help you reduce RTO further. 🚀
The integration process was seamless, showcasing Hillteck's user-friendly design that makes setup quick and effortless. The platform's efficiency in handling COD transactions has streamlined our confirmation process, resulting in a smoother and more reliable order fulfillment system.
A standout aspect of our experience has been the exceptional support provided by the Hillteck team. Their responsiveness and helpfulness have been crucial in promptly addressing any queries or concerns. The support team's dedication to ensuring a seamless user experience has greatly enhanced our confidence in the product.
Overall, we are highly satisfied and would definitely recommend Hillteck!
Thank you for your positive feedback! We are thrilled to hear that the integration process was seamless and that our platform has effectively streamlined your COD transactions and order fulfillment. Our team takes pride in delivering exceptional support, and it’s gratifying to know that our responsiveness and dedication have contributed to your confidence in Hillteck. We appreciate your recommendation and look forward to continuing to support your needs.
We are using Hilteck since so long for COD verification and Abandoned Cart Recovery. and it helped us a lot in both of the things. Additionally COD to Prepaid feature is also good. I recommend this.
Thank you for being a long-time user of Hilteck! We're thrilled to hear that our COD verification and Abandoned Cart Recovery features have been beneficial for your business. We're glad you appreciate the COD to Prepaid feature as well. Your recommendation means a lot to us!
This app is a top-notch solution for IVR & WhatsApp based COD order verification on Shopify. Its features are thoughtfully designed, covering all essential needs. Overall, this app is a must-have for any Shopify store handling COD orders, providing secure and efficient verification. Highly recommended!
Thank you so much for your positive review! We're thrilled to hear that you find our app to be a top-notch solution for IVR and WhatsApp-based COD order verification on Shopify. It's great to know that you appreciate the thoughtful design and essential features we've incorporated. Your recommendation means a lot to us, and we're committed to continuing to provide secure and efficient verification for all Shopify stores handling COD orders. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thank you once again!
I highly recommend this app for both new and established D2C brands looking to effortlessly boost customer engagement and drive sales. With its automated, polished messaging for pre- and post-shipping support, clean interface, abandoned cart messaging, and ability to transition from cash-on-delivery to prepaid, it's a must-have. Plus, it's cost-effective and backed by a fantastic support team. It's helped us reduce RTO and convert COD orders to prepaid with ease.
Thank you for the glowing recommendation! We're thrilled to hear that our app has been instrumental in boosting your customer engagement and driving sales. We're committed to providing a seamless experience for D2C brands, and we're delighted to hear that our features such as automated messaging and abandoned cart recovery have been beneficial for your business. We appreciate your support and look forward to continuing to serve you!
This app has helped me a lot regarding to my customer service queries as I have been dealing some issue that how can I resolved my Customer service, this app has played a very vital role in my business, also there team is very supportive will highly recommend this app for those who are struggling to resolved their customer service queries.
Thank you so much for your kind words! We're thrilled to hear that our app has been instrumental in resolving your customer service queries and that our team could support you effectively. We appreciate your recommendation and look forward to continuing to assist you in the future!
What do you expect from an app??
Good Working...right?
But, Hiltech not only does a great job but their customer service is extraordinary...!
We tried many other platforms or plugins for the same but the results and response are far below our expectations, whereas Hilltech is better.
User-friendly interface, affordable subscription plans, great customer support, great functionality, and the list is endless in favor of Hilltech.
In short, we highly recommend Hiltech...!
Thank you for the glowing review! We're thrilled to hear that you've had such a positive experience with Hilteck. We strive to provide excellent service and functionality, and it's fantastic to know that we've exceeded your expectations. We truly appreciate your recommendation!
"We've been relying on Hilteck for quite some time now, primarily for COD verification and Abandoned Cart Recovery. It's been a game-changer for us in both aspects, significantly boosting our efficiency and conversion rates. Moreover, the COD to Prepaid feature has proven to be incredibly convenient and effective. Without a doubt, we highly recommend Hilteck to any Shopify store looking to streamline their operations and enhance customer experience."
Thank you for the glowing review! We're thrilled to hear that Hillteck has made such a positive impact on your operations and conversion rates. We appreciate your recommendation and look forward to continuing to support your Shopify store!
The APP has been very helpful in confirming the COD orders without us having to call and verify. The RTO rates have come down, the after sales support is very good. The take our suggestions and help in resolving the same. Highly recommend this app for COD confirmation.
Thank you for your positive feedback! We're glad to hear that our app has been helpful in confirming COD orders efficiently and reducing RTO rates. We appreciate your recommendation and look forward to continuing to provide excellent after-sales support.
Efficient and reliable, this app excels in COD verification,
With seamless processes and error-free operation.
But what truly sets it apart is the exceptional customer support,
Prompt and personalized, making problem-solving a sport.
Thank you for your glowing review! We're thrilled to hear that you find our app efficient and reliable, especially in COD verification. Providing seamless processes and error-free operation is our priority. We take pride in offering exceptional customer support, ensuring prompt and personalized assistance to make problem-solving a seamless experience for our users. Your feedback motivates us to continue delivering the best service possible.