Codify ‑ Order Cancel

Great app and support team!
After comparing several order cancellation apps, we decided to go with Codify. We're very satisfied with our decision.
Since implementing this app, our customers have been able to cancel their orders directly from their My Page using the intuitive UI.
Codify has effectively improved both the user experience and our support workflow.
When we faced some issues, the support team kindly helped us and assisted in implementing the exact update we needed. Thank you again!

Great app! Such a breeze to set up and get going. Good amount of options to set and restrict cancellation of orders and editing of orders. Really fills a basic need for our customers.

This app has made managing orders so much easier for my business. Customers can cancel their orders smoothly without any confusion, and the return process happens automatically — no manual effort needed from our side. It gives a very professional experience and has definitely improved customer satisfaction.

What impressed me even more was the customer support team behind the app. They were super responsive, friendly, and always ready to help — whether it was a small question or setup-related assistance. Felt like I was genuinely being supported at every step.

Super friendly, helpful support team! Cannot ask for a better experience!

Very nice Shopify plugin and more than the plugin I found the support extremely quick and helpful. Too good a plugin to be free. Thank you.

The Codify Order Cancel app is a game-changer for managing order cancellations on my Shopify store. It allows customers to cancel unfulfilled orders and even reorder with just one click, all without needing to contact support. The option to set a time limit for cancellations and automatically restock items makes inventory management a breeze. Overall, it saves time, reduces customer service workload, and provides a seamless experience for shoppers. Highly recommend for Shopify Plus stores!

The chat support team was highly responsive and helpful. They quickly addressed my concerns with clear and precise information. The agent was polite, knowledgeable, and ensured a smooth experience. Excellent service

I was getting issue but they solved in hour very fast support.

Good Support

I just added this app and haven’t used it yet, but I like that it helps save time. I was confused about how the app works, but after contacting support, they were very nice and helped clarify everything. Thank you.