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they have many problem ,and customer care they dont answer in time ,the server is very heavy and not responding
when you uninstall the app the code sit there in your store
i wait for one month and i dont see any change from them
Hello ,
Thank you for sharing your feedback. We are truly sorry for the inconvenience you experienced. 😔
We understand how important timely support and a responsive server are. Our team is working diligently to address these issues and improve our customer service. 🛠️
Regarding the code remaining in your store after uninstallation, we apologize for this oversight and are taking steps to resolve it promptly. 💡
Could you please provide more details about the problems you encountered? Your feedback helps us make the necessary improvements. Thank you for your patience and for helping us get better. 🙏
Best regards,
The COD Monster Team
Even after uninstalling, remains of the code stay in my page. Is interfering with my Cart page and stoping sales. Do not install
Sorry for the inconvenient, we have checked with the developper and the issue was due to the old version of your theme. We have tried to reach out to you days ago but we still didn't get any answer back from you. Waiting for your reply very desperately.
WORST APP, EVEN AFTER UNINSTALL THE APP, THEY HACK YOUR WEBSITE AND WEBSITE LOOK ACCORDING TO THEM. UNABLE TO DELETE THEIR FORM ON MY WEBSITE, ITS TRAP, DO NOT INSTALL IT
Thank you for your feedback, and we apologize for any inconvenience you may have experienced. We would like to clarify a few points regarding the use of the COD Monster app.
Full Control of Your Website: We want to assure you that our app does not have the capability to "hack" or take over your website. After uninstalling the app, you can simply remove any templates or forms through the Shopify platform settings.
Technical Support: We offer free technical support to help you with any issues you may encounter, including removing any templates or forms that may remain after deleting the app. Please contact us via email or live support, and we will be happy to assist you.
Free Trial: We provide a free trial period so you can test all the features of the app before making a purchase decision. This allows you to ensure the app meets your needs before committing.
Continuous Updates and Improvements: We are constantly working to improve and update our app based on user feedback. We encourage you to give us another chance and try the app with the available support.
We value your feedback and are committed to enhancing the user experience. We hope you will give the app another try and see the improvements we have made.
Thank you again, and we apologize for any inconvenience.
Messed with website code on uninstalling this. Very Pathetic app and code work. Must not install this app.
We are sorry for the inconvenient, The issue was due to the old version of your theme. we have tried to reach out to fix the problem for you but unfortunately, we didn't hear back from you. as we have acted by ourselves and fixed the problem for you but still we haven't got any feedback from you