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The app is easy to integrate, but super buggy. The URL's it generates for affiliates don't work and I'm going on week 3 of waiting for someone from Dovetale to even answer my ticket. Really disappointing. Might have to remove this app for the lack of support.
Hello,
Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify
Love the app. It solves most of our needs, and love that they continue to roll out new features. Collabs makes managing our program seamless and tracking results a breeze. Would recommend anyone to anyone looking to scale their influencer/creator program.
With Dovetale, we're able to get specific with the types of influencers we want to work with. Great app and superb customer service!
Collabs (formerly Dovetale) is precisely what we needed to find influencers and creators. Easy to onboard them, set up discounts, track conversions, and even pay them seamlessly. Also super cool that we can set up gifts (free products) to simplify the process of shipping out samples. It still amazes me that the product is free when other options charge thousands of dollars a month. Super excited to see where Shopify takes the product next!
Yes, AP4Liberty is right. The link for the affiliates are not working although the discount code is. I'm surprised to find that this basic feature is not working. The APP is not usable right now until the developers fix it.
Hi there,
Thomas here from Shopify. Thank you for bringing this to our attention! I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Thomas | Shopify
Needs a signature section and a way to communicate with collaborators. great for keeping things in one place
Excited for what this app promises but Instagram account won't connect and PayPal payments to creators doesn't work. Still waiting for my ticket to be answered.
Hi there,
Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing!
Vance | Shopify
App is working great! We're very happy with it and enjoy using this app to collaborate with both influencers and consumers.
LOVED Dovetale, and was excited about the buyout, but unfortunately Shopify Collabs is a far cry from what Dovetale used to be. Our affiliate codes won't work, and it's hindering our user experience.
Hi there,
Thomas here from Shopify. Thank you for taking the time to leave feedback for the Shopify Collabs app. I've sent you an email to connect and offer further support to work through any issues you're facing.
Thomas | Shopify
Great App! Been using Dovetale for a few months and would highly recommend. It is extremely user friendly and makes discovering influencers so much easier. Also, the team is super responsive and always willing to assist with any questions!