Recensioni (297)

Valutazione complessiva
3,3
Numero di recensioni per livello
  • Il 40% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 10% delle recensioni ha 3 stelle
  • Il 10% delle recensioni ha 2 stelle
  • Il 32% delle recensioni ha 1 stelle
16 agosto 2022

Doesn't work with PayPal. Impossible to make a payment to influencers. It always returns with an error. This is unacceptable.

The Brew Company
Danimarca
12 mesi di utilizzo dell’app
Shopify ha risposto 16 agosto 2022

Hi there,

Ashley here from Shopify support, thank you for taking the time to install and use the Dovetale app on your store and leave a review. I understand that you are ...

28 luglio 2023

Has real potential, but basic functionality is not there.

When creators sign up they can add their channels. Should they not add all the channels and you wish to add them yourself as a merchant - you cant... even though there is the ability to do so!

I contacted Shopify support to to try and resolve a basic function to which they told me they removed it... why would you remove something that only ...

Bulldog Gear
Regno Unito
12 mesi di utilizzo dell’app
Shopify ha risposto 31 luglio 2023

Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear ...

Data modifica: 26 luglio 2023

Update: 4 months later and new Collab members still have to create a Shopify account in order to onboard. A new feature lets brands manually add members, which sounded like it would be a great way to quickly onboard -- but turns out this feature STILL requires them to create an account in order to activate their affiliate code. Shopify, you're so great in other areas, this isn't you! Please make ...

Lorals
Stati Uniti
12 mesi di utilizzo dell’app
Shopify ha risposto 13 dicembre 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer ...

13 gennaio 2023

Really solid experience so far - would love some more flexibility on the layout of the application page, but other than that the functionality is good for what we're using it for.

Wiha Tools
Stati Uniti
6 mesi di utilizzo dell’app
30 dicembre 2023

After utilizing this feature for a year, it's become evident that the strategy of providing discount codes to influencers is flawed. These codes are frequently intercepted by bots and dispersed across public discount sites, allowing customers to access them without the intended influencer engagement. Consequently, influencers are unfairly earning commissions on these sales. This issue has ...

edelkrone
Stati Uniti
11 mesi di utilizzo dell’app
Shopify ha risposto 1 gennaio 2024

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer ...

7 giugno 2023

It theory its a great idea... execution sucks! Talk about lost products, time and money...its like chasing around preschooler's to post something...some got the products and didn't even post...over a dozen sent out...zero sales... HARD PASS until they are held reliable!

Oak + Tonic
Canada
11 mesi di utilizzo dell’app
Shopify ha risposto 11 giugno 2023

Hi there,

Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication ...

18 settembre 2023

We switched over to this app from Refersion and are starting to regret it. Collabs discount codes don't stack, and when you use a 3rd party plugin to stack the discounts codes arent registered to their respective influencer, thus having to manually figure out how to send them their commissions.

Lunautics
Stati Uniti
10 mesi di utilizzo dell’app
Shopify ha risposto 21 settembre 2023

Hi there,

Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with ...

20 luglio 2023

1. Not enough documentation. You need to go back and forth too much with support to learn anything more than the 2 help pages, which you don't learn much from. It seems that support beats around the bush especially regarding what they realize with be a sensitive topic, like #2 below.
2. My biggest beef, is that when I had set up a test Creator account with another one of my email addresses, the ...

eJools
Stati Uniti
10 mesi di utilizzo dell’app
Shopify ha risposto 25 luglio 2023

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support.

Vance | Shopify

7 aprile 2021

We used this app for a few months. It has a big database of influencers on Instagram, Youtube and TikTok. Majority quality data is on Instagram. We may manage the influencers inside the program. The most impressive thing is their customer service. It's the best Saas service I have ever experienced.

Deminuage Skincare
Stati Uniti
6 mesi di utilizzo dell’app
8 agosto 2023

I should have listened to the reviews. This app is more trouble than it's worth. The only way you can invite an influencer is through email. You have to create your own shareable links and discount codes for affiliates to share. I'm a shop owner not a coder. I use Shopify for simplicity and this app just wastes my time. The support is non-existent, they reply with canned responses. The gift ...

Modern Alchemy LLC
Stati Uniti
9 mesi di utilizzo dell’app
Shopify ha risposto 11 agosto 2023

Hi there,

Thank you for sharing your feedback. Affiliate links and discount codes are automatically generated for you, so no coding experience is required. As for inviting ...