レビュー (272)

総合評価
3.3
評価レベルごとの件数
  • 評価の39%は5つ星です
  • 評価の7%は4つ星です
  • 評価の11%は3つ星です
  • 評価の11%は2つ星です
  • 評価の31%は1つ星です
2023年9月1日

My first app for affiliate marketing. Most of the applicants have very little following/engagement. We sent gifts and received nothing in return. Pretty much a thanks and goodbye. Really no benefit at all. Will look for an app that holds affiliates accountable and does a better job vetting influencers.

Best Day Ever Kids
アメリカ合衆国
アプリの使用期間:3ヶ月
Shopifyが返信しました 2023年9月5日

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

2021年4月6日

We made the decision to switch over to Dovetale from another affiliate/influencer management platform and it has been one of the best company decision's we've made thus far. Dovetale has a beautiful onboarding experience for our affiliates and we've seen a higher affiliate sign-up rate as a result. The platform also has much cleaner and more sophisticated dashboard views to track affiliate analytics. Following up with affiliate influencers has been significantly easier as a result. We also love using the Discover feature to look for additional affiliates to join our ambassador program. Previously we were paying for 2 separate tools and now we're saving a ton more money by just using Dovetale for affiliate management & sourcing. Our entire team has been highly impressed with the responsiveness of the Dovetale team. They respond to all of our feature requests / suggestions in a timely manner, while providing timeline estimates on when new features will ship. It's been so refreshing to see such amazing customer service. We've been telling everyone in our network to make the switch to Dovetale. It's such a no-brainer.

immi
アメリカ合衆国
アプリの使用期間:約2ヶ月
2023年11月18日

DONT DO IT SHOPIFY SUPPORT IT BAD IT NOT THE SAME THEY NEED TO BRING THE PHONE CALLS BACK

Positive Girl & Company
アメリカ合衆国
アプリの使用期間:3ヶ月
Shopifyが返信しました 2023年11月22日

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback. Are you having trouble with Collabs, or just seeking general support? I've sent you an email to connect and offer further help to work through any issues you're facing.

Vance | Shopify

2023年9月6日

We love this app, however recently we have been made aware of some issues that make it impossible for people to apply. Once they answer all the questions, the app won't let them do anything once they sign into their Instagram or other social media. Sometimes, it won't even let them sign in. Please fix this as it's impacting us a lot.

Blossom Automotive
イギリス
アプリの使用期間:約1年
Shopifyが返信しました 2023年9月8日

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide us with this incredibly valuable feedback. I'm sorry to hear of the struggles you and some of your influencers are facing setting up and using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

2021年4月6日

We use Dovetale to supplement our influencer program and have had a great experience. The team is very helpful!

Kyte BABY
アメリカ合衆国
アプリの使用期間:約2ヶ月
編集日:2023年10月18日

Funciono bien en un principio, pero ahora no funcionan los codigos de descuento de los colaboradores, no se donde escribir para que me puedan ayudar

5norte.cl
チリ
アプリの使用期間:約1年
2022年10月14日

Needs a signature section and a way to communicate with collaborators. great for keeping things in one place

Hand Held Legend
アメリカ合衆国
アプリの使用期間:1年以上
2023年3月29日

We really like how simple the set up is and how easy it is to reach out to creators.

However, when we try to get creators to sign up we have a lot of creators that run into errors and then choose to opt out of the affiliate program. Then to make it worse we have reached out to support and not got any feedback.

That issue is a big issue for us but if resolved would be a 5 star app.

Poli Pet Products
アメリカ合衆国
アプリの使用期間:約1年
Shopifyが返信しました 2023年3月31日

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify

2023年8月15日

This app has so much promise but it's totally broken. We really need this functionality to execute on our growth plan, but the invites won't even work. Shopify, please put some resources on this app!

SPANGLED Coffee | Tastes Like Freedom
アメリカ合衆国
アプリの使用期間:約1年
Shopifyが返信しました 2023年8月18日

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I can see you already have a ticket with our support team where the issue relating to the invite subject line being too long was resolved! I've sent you an email to connect and offer further support.

Vance | Shopify

2023年5月12日

Shopify collabs wouldnt work for my website, once I had to upgrade from dovetale to shopify collabs, it stopped working. Never really generated any good leads anyhow with influencers but was hoping. Support was not so great, contacted them twice, no one could help. Contacted support directly but at that point I just uninstalled due to too much frustration and stress......

Posh Pet Glamour Boutique
アメリカ合衆国
アプリの使用期間:約1年
Shopifyが返信しました 2023年5月16日

Hi there,

Brett here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.

Brett | Shopify