Shopify Collabs

What's great about this app is that it's free and built into Shopify. That simplicity can't be overstated. For 90% of people out there, including myself, it's plenty. But it's also very barebones. For example, the "recruiting" section features many influencers who are not registered with Collabs, so like why are they there? Also, tons of spammers sign up. I think I've had one legit person sign up in two years. Mostly it's me inviting people.

Such a good app, i have successfully generated sales from an affiliate with only 33k followers.

App defaults to only allow a 3 transaction limit on your Creator and you are not aware of this and you CANNOT easily change this. Not a good default. Had to hear of it from customers that could not use their affiliate's creator discount to shop. very embarassing and unprofessional looking.

The payment process over the last year has been awful. Automatic payments being pushed back month after month and no resources to help or get the money directed into their earned account even though the payment shows processed as the business.

It's pretty smooth except we really, really, really need two features: a way to offer our affiliates a spot bonus and a way to give them a minimum threshold each month. These features would make such a difference for us!

I would love to have a way to mass-message my affiliate to inform of new product launches or promotions. It would save time and create a more profitable environment for everyone involved.

Caution from our experience:
We found that this app invoices our Shopify account for affiliate commissions, but only releases payments to affiliates once they’ve reached at least $25.

There’s no option to request payouts below this amount, so if an affiliate earns under $25, the funds remain stuck and unpaid. This became a problem when we looked at moving to a different affiliate platform, because any affiliates who hadn’t reached the $25 minimum would never receive payment — yet the amounts had already been billed to us through Shopify.

If the platform won’t pay affiliates under the threshold, it would seem fairer for those commissions to be returned to the business so they can be paid manually.

【台灣商家請不要使用這個APP】

這個系統對台灣用戶根本無法運作。創作者無法註冊銀行帳戶，所有分潤金都被凍結。我只能自行墊款給創作者。客服僅提供制式回覆，完全無法解決問題。這個平台對台灣市場並不友善。

Taiwanese merchants, do NOT use this platform. It’s completely unusable for businesses in Taiwan. Creators are unable to register their bank accounts, and all commissions are being withheld. I’ve had to pay my creators manually out of pocket. Reaching out to customer support only results in generic, scripted replies—no one actually helps. This platform is not ready for the Taiwanese market.

Funciono bien en un principio, pero ahora no funcionan los codigos de descuento de los colaboradores, no se donde escribir para que me puedan ayudar

28-05-25
Me han descontado las comisiones y no se las envian a los colaboradores, hay poco información al respecto, y el dashbooard es complicado y se pone cada vez peor en vez de mejorar

Don't loose your money here. "influencers" will receive the product and your money is gone if you don't have a contract. If you are big enough to have contracts you wouldn't use this anyway. Shopify must force creators to do their job or we should be able to impose the ones by leaving a feedback about them and other sellers should be able to see the reviews of that creator.