レビュー (296)

総合評価
3.3
評価レベルごとの件数
  • 評価の40%は5つ星です
  • 評価の7%は4つ星です
  • 評価の10%は3つ星です
  • 評価の10%は2つ星です
  • 評価の32%は1つ星です
2024年9月23日

this is a great program to drive sales!

Buki
アメリカ合衆国
アプリの使用期間:1年以上
2024年5月25日

This app doesn't benefit anyone but the creator. I've had countless creators ghost me after receiving their products even after signing UGC creator contracts. Now I will have to take them all to small claims court! The problem is Shopify shouldn't allow shady people like that on their platform. I've reached out to them to let them know what happened and they're like "unfortunately there is nothing we can do"! How about suspend the accounts of creators who take advantage of brands just to get free products! When I had an issue with a creator on Influenster, the CEO immediately took action and even wanted to send me a refund for the $300 worth of product the creator got. Step it up Collabs. The app is supposed to be a positive, collaborative experience, not one that hurts the very brands that use shopify as their website host to run their businesses.

MAXDAHLIA Skincare
アメリカ合衆国
アプリの使用期間:1年以上
Shopifyが返信しました 2024年5月27日

Thank you for sharing your feedback! I understand that it must be disappointing when a creator hasn't upheld their end of an agreement. For this reason, some merchants choose to create contracts that both parties can sign. Shopify provides the platform to facilitate the connection between merchants and creators, but we do not have the authority to enforce agreements. You may wish to seek legal counsel regarding any unfulfilled collaborator tasks. Please review the Shopify Collabs Terms of Service for details: https://shopify.link/NGAG. -Sophia, Shopify Support

2024年10月5日

Excelente. Automatiza el seguimiento y pago de comisiones para aquellas personas que me ayudan a promover y vender mis libros. Por medio de cookies, la aplicación "recuerda" si un cliente usó el código de un colaborador en las últimas semanas y atribuye la venta aunque no se haya especificado el código del colaborador de nuevo.

Koiné Store
コスタリカ
アプリの使用期間:2ヶ月
2024年6月27日

Great interface, but needs protections for sellers. I sent 2 candles out to "influencers" who have yet to post with them as agreed, and two months later, I'm still waiting. I've never had this happen before. Implement a deposit or something influencers have to put down so that sellers aren't out money if they do not post with the product!

Angsty Addie
アメリカ合衆国
アプリの使用期間:1年以上
Shopifyが返信しました 2024年7月3日

Hi, there.

Thank you for reaching out and sharing your feedback with Shopify Collabs. We're sorry to hear you did not have an ideal experience using the app.

We recommend creating contracts that outline the expectations for the work the creator/influencer will carry out. It is also recommended to seek legal advice when drafting any type of contract. -Victoria, Shopify Support.

2024年8月14日

It's a horrible app. just scammers making money off our already recurring commissions and our existing customers.

Diaita (Formerly The Rotten Fruit Box)
ポルトガル
アプリの使用期間:約1年
Shopifyが返信しました 2024年8月15日

Hi, there. Thank you for taking the time to leave your review. We appreciate you sharing your feedback and experience. Our team is constantly working to improve Shopify Collabs for all users and hope to see you back with us in the future. -Kitana, Shopify Support

2024年8月20日

we've been "scammed" and taken advantage of several times, due to to the fact that Collabs doesn't "vet" their creators. We ship products to our partners and there's zero communication or response after. After talking with other brands ,it seems as if this is a common problem with Shopify Collabs.

Shilohboards
カナダ
アプリの使用期間:4ヶ月
Shopifyが返信しました 2024年8月21日

Hey there, thanks for the review and providing your feedback. I have brought this to the attention of our developers to take a look into. With that being said, it may be possible to create contracts that outline the expectations for the work the creator will carry out. I encourage you to seek legal advice when drafting any type of contract. -Ollie, Shopify Support

2024年10月6日

easy way for brand awareness

Nyaabs
ガーナ
アプリの使用期間:約2ヶ月
2024年8月7日

Have sent product to multiple different creators through this app and not a single one reviews the product. I feel like its all scam people.

kyacay
アメリカ合衆国
アプリの使用期間:6ヶ月
Shopifyが返信しました 2024年8月14日

Thanks for taking the time and sharing this feedback. If the creators have received the samples and have not shared a review, then we'd recommend contacting the creator to see if they've had a chance to try the product yet. However, if you're unable to get a response and you'd like to file a complaint against a creator, then this is something we'd be happy to help you with. Simply visit the Shopify Help Center (https://shopify.link/WJna) and login to your account to create a support request. Cheers. -Elias, Shopify Support

2024年9月26日

So far not many complaints but think there are a ton of improvements that could be made. Would love to see a way to rate the creators so as a brand we understand the past experiences with that creator. Also when recruiting would be nice to have more data to filter on, like age, interests. Thanks

Razzo Studio
オランダ
アプリの使用期間:約6時間
2024年9月23日

It is a simplified app, easy to use.

Superior Safety Harness
カナダ
アプリの使用期間:9ヶ月