レビュー (294)

総合評価
3.3
評価レベルごとの件数
  • 評価の40%は5つ星です
  • 評価の7%は4つ星です
  • 評価の10%は3つ星です
  • 評価の10%は2つ星です
  • 評価の32%は1つ星です
編集日:2025年1月22日

Great but it would be even better if you could have the choice to exclude accounts that you have invited and accounts already joined out of search results, would make things so much better!

A Zen Design™
イギリス
アプリの使用期間:6ヶ月
編集日:2024年8月15日

I installed this app about two years ago but never used it. Today, I randomly decided to check something in the app, and to my shock, I found that two people I never accepted as collaborators or invited (again, I NEVER used the app) had scheduled payments, taking a percentage of two of my orders! This is insane! If I hadn't checked the app by chance, they would have stolen my money without me even noticing.

This app is an absolute scam. Be very careful! I do NOT recommend installing it.

I contacted Shopify support, and the first line support had no idea what to do. They had to escalate the issue to the Shopify Collabs team. I still don't know what's going to happen, but this experience is beyond frustrating and concerning. Stay away from this app!

EDIT: the support team replied and I must say that your app is nothing short of a scam. Nowhere in the process of installing or using the app do you mention that people, even if they are not invited or have declined as collaborators, can still create affiliate links of their own. What is the point then? The entire purpose of this app is to allow control, and if I cannot control this, your app is worthless.

To make matters worse, support has informed me that the holding period has passed, meaning these unauthorized individuals are now going to take my money—just as I suspected. This is outrageous and reeks of fraud. Your app and the way it operates are simply disgusting.

B.Different Clothing
スウェーデン
アプリの使用期間:約2年
Shopifyが返信しました 2024年8月14日

Thank you for taking the time and bringing this to our attention. While we're unable to provide account-specific support via the Shopify App Store, getting in touch with the Shopify Collabs team is the best course of action in order to identify how the two collaborators were added to your account. If you need further support with Shopify Collabs or have any other questions, then don't hesitate to get in touch with us via the Shopify Help Center (https://shopify.link/WJna). Cheers. -Elias, Shopify Support

2024年8月14日

It's a horrible app. just scammers making money off our already recurring commissions and our existing customers.

Diaita (Formerly The Rotten Fruit Box)
ポルトガル
アプリの使用期間:約1年
Shopifyが返信しました 2024年8月15日

Hi, there. Thank you for taking the time to leave your review. We appreciate you sharing your feedback and experience. Our team is constantly working to improve Shopify Collabs for all users and hope to see you back with us in the future. -Kitana, Shopify Support

2024年8月29日

Not sure if it was the app or the people doing the collabs, not a good experience, we didn't receive feedback of all the people we sent our product to try it. It was a waste of time and money. Good or bad feedback is good but need the feedback to improve our service, that's why we sent our product. A good quality product. Bad quality of collaborators, they do not show after they receive the product and you end up looking for them without any success.

By SHANTEA
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年8月14日

Influencers take products and ghost, fix this now!

FS Drinks
アメリカ合衆国
アプリの使用期間:約1年
Shopifyが返信しました 2024年8月15日

Hi, there! Thank you for your feedback. Unfortunately, there is no way to force a creator to promote a particular brand or merchant. You may be able to create contracts (outside of Shopify) that outline the expectations for the work the creator will carry out. We recommend seeking legal advice when drafting any type of contract. - Greta, Shopify Support

2024年8月20日

we've been "scammed" and taken advantage of several times, due to to the fact that Collabs doesn't "vet" their creators. We ship products to our partners and there's zero communication or response after. After talking with other brands ,it seems as if this is a common problem with Shopify Collabs.

Shilohboards
カナダ
アプリの使用期間:4ヶ月
Shopifyが返信しました 2024年8月21日

Hey there, thanks for the review and providing your feedback. I have brought this to the attention of our developers to take a look into. With that being said, it may be possible to create contracts that outline the expectations for the work the creator will carry out. I encourage you to seek legal advice when drafting any type of contract. -Ollie, Shopify Support

2024年8月13日

great way to get influencers working for your brand.

Schmutzes
アメリカ合衆国
アプリの使用期間:5ヶ月
2024年8月1日

práctica y útil.

Glook Blueblockers
メキシコ
アプリの使用期間:約1年
2024年9月26日

So far not many complaints but think there are a ton of improvements that could be made. Would love to see a way to rate the creators so as a brand we understand the past experiences with that creator. Also when recruiting would be nice to have more data to filter on, like age, interests. Thanks

Razzo Studio
オランダ
アプリの使用期間:約6時間
2024年8月7日

Have sent product to multiple different creators through this app and not a single one reviews the product. I feel like its all scam people.

kyacay
アメリカ合衆国
アプリの使用期間:6ヶ月
Shopifyが返信しました 2024年8月14日

Thanks for taking the time and sharing this feedback. If the creators have received the samples and have not shared a review, then we'd recommend contacting the creator to see if they've had a chance to try the product yet. However, if you're unable to get a response and you'd like to file a complaint against a creator, then this is something we'd be happy to help you with. Simply visit the Shopify Help Center (https://shopify.link/WJna) and login to your account to create a support request. Cheers. -Elias, Shopify Support