Avaliações (296)

Avaliação geral
3,3
Pontuação por nível de classificação
  • 40% das classificações são de 5 estrelas
  • 7% das classificações são de 4 estrelas
  • 10% das classificações são de 3 estrelas
  • 10% das classificações são de 2 estrelas
  • 32% das classificações são de 1 estrelas
23 de setembro de 2024

this is a great program to drive sales!

Buki
Estados Unidos
Mais de 1 ano usando a aplicação
25 de maio de 2024

This app doesn't benefit anyone but the creator. I've had countless creators ghost me after receiving their products even after signing UGC creator contracts. Now I will have to take them all to small claims court! The problem is Shopify shouldn't allow shady people like that on their platform. I've reached out to them to let them know what happened and they're like "unfortunately there is nothing we can do"! How about suspend the accounts of creators who take advantage of brands just to get free products! When I had an issue with a creator on Influenster, the CEO immediately took action and even wanted to send me a refund for the $300 worth of product the creator got. Step it up Collabs. The app is supposed to be a positive, collaborative experience, not one that hurts the very brands that use shopify as their website host to run their businesses.

MAXDAHLIA Skincare
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Shopify 27 de maio de 2024

Thank you for sharing your feedback! I understand that it must be disappointing when a creator hasn't upheld their end of an agreement. For this reason, some merchants choose to create contracts that both parties can sign. Shopify provides the platform to facilitate the connection between merchants and creators, but we do not have the authority to enforce agreements. You may wish to seek legal counsel regarding any unfulfilled collaborator tasks. Please review the Shopify Collabs Terms of Service for details: https://shopify.link/NGAG. -Sophia, Shopify Support

5 de outubro de 2024

Excelente. Automatiza el seguimiento y pago de comisiones para aquellas personas que me ayudan a promover y vender mis libros. Por medio de cookies, la aplicación "recuerda" si un cliente usó el código de un colaborador en las últimas semanas y atribuye la venta aunque no se haya especificado el código del colaborador de nuevo.

Koiné Store
Costa Rica
2 meses usando a aplicação
27 de junho de 2024

Great interface, but needs protections for sellers. I sent 2 candles out to "influencers" who have yet to post with them as agreed, and two months later, I'm still waiting. I've never had this happen before. Implement a deposit or something influencers have to put down so that sellers aren't out money if they do not post with the product!

Angsty Addie
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Shopify 3 de julho de 2024

Hi, there.

Thank you for reaching out and sharing your feedback with Shopify Collabs. We're sorry to hear you did not have an ideal experience using the app.

We recommend creating contracts that outline the expectations for the work the creator/influencer will carry out. It is also recommended to seek legal advice when drafting any type of contract. -Victoria, Shopify Support.

14 de agosto de 2024

It's a horrible app. just scammers making money off our already recurring commissions and our existing customers.

Diaita (Formerly The Rotten Fruit Box)
Portugal
Aproximadamente 1 ano usando a aplicação
Questão respondida por Shopify 15 de agosto de 2024

Hi, there. Thank you for taking the time to leave your review. We appreciate you sharing your feedback and experience. Our team is constantly working to improve Shopify Collabs for all users and hope to see you back with us in the future. -Kitana, Shopify Support

20 de agosto de 2024

we've been "scammed" and taken advantage of several times, due to to the fact that Collabs doesn't "vet" their creators. We ship products to our partners and there's zero communication or response after. After talking with other brands ,it seems as if this is a common problem with Shopify Collabs.

Shilohboards
Canadá
4 meses usando a aplicação
Questão respondida por Shopify 21 de agosto de 2024

Hey there, thanks for the review and providing your feedback. I have brought this to the attention of our developers to take a look into. With that being said, it may be possible to create contracts that outline the expectations for the work the creator will carry out. I encourage you to seek legal advice when drafting any type of contract. -Ollie, Shopify Support

6 de outubro de 2024

easy way for brand awareness

Nyaabs
Gana
Aproximadamente 2 meses usando a aplicação
7 de agosto de 2024

Have sent product to multiple different creators through this app and not a single one reviews the product. I feel like its all scam people.

kyacay
Estados Unidos
6 meses usando a aplicação
Questão respondida por Shopify 14 de agosto de 2024

Thanks for taking the time and sharing this feedback. If the creators have received the samples and have not shared a review, then we'd recommend contacting the creator to see if they've had a chance to try the product yet. However, if you're unable to get a response and you'd like to file a complaint against a creator, then this is something we'd be happy to help you with. Simply visit the Shopify Help Center (https://shopify.link/WJna) and login to your account to create a support request. Cheers. -Elias, Shopify Support

26 de setembro de 2024

So far not many complaints but think there are a ton of improvements that could be made. Would love to see a way to rate the creators so as a brand we understand the past experiences with that creator. Also when recruiting would be nice to have more data to filter on, like age, interests. Thanks

Razzo Studio
Países Baixos
Aproximadamente 6 horas usando a aplicação
23 de setembro de 2024

It is a simplified app, easy to use.

Superior Safety Harness
Canadá
9 meses usando a aplicação