Shopify Collabs , 179 avaliações

Avaliação geral
2,3
Pontuação por nível de classificação
  • 30% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 13% das classificações são de 3 estrelas
  • 15% das classificações são de 2 estrelas
  • 34% das classificações são de 1 estrelas
16 de agosto de 2022

I currently use another Affiliate Application for my shopify store, but was eager to switch to this app once I saw that it would be included in my shopify subscription. However I haven't switched over as my current affiliates don't always want to sign up using their social media accounts as they prefer to sign up via email. I wish there was a feature at would allow me to email out an invite or to manually add an affiliate. For this reason alone I'm sticking with my current app even though it costs me additional fees every month. Close but not quite Shopify.

Snufflebean Yarn
Reino Unido
5 months usando a aplicação
Questão respondida por Shopify 19 de agosto de 2022

Hi there,

Thomas here from Shopify support, thank you for taking the time to leave a review. This feedback is so valuable to us - it lets us know how we can improve with each future iteration of our app. I'm going to follow up with you over email to open up the lines of communication so I can ensure that your feedback is put on the desk of our developers!

Thomas | Shopify

27 de maio de 2022

The app was brilliant to begin with, really easy to set up and get going. But I was unaware that I would need to apply on PayPal for 'mass payments' and having signed up 50 ambassadors who are all earning commission daily, PayPal has declined my mass payments application and I'm now unable to pay them through the Dovetale app. I have contacted support but heard nothing...

Laurella Mama
Reino Unido
4 months usando a aplicação
Questão respondida por Shopify 31 de maio de 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to open up the lines of communication and offer further support.

Vance | Shopify

12 de junho de 2022

no way to integrate with email to contact potential influencers on "discover". many features missing and overall confusing.

Portage and Main
Canadá
About 2 months usando a aplicação
Questão respondida por Shopify 13 de junho de 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to open up the lines of communication and offer further support.

Vance | Shopify

1 de maio de 2023

The app is really buggy, it continually says I don't have permission to use my account and makes me install it over again.

NARY
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Shopify 3 de maio de 2023

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Jason | Shopify

6 de maio de 2022

Are there any video instructions? I have some people trying to apply and having terrible trouble with using a Facebook Handle either personal or business. It then will ask them to log in and then says the email is already taken. So when forgot password is selected no reset email is sent. Please help.

Humphreys BBQ
Estados Unidos
8 days usando a aplicação
Questão respondida por Shopify 12 de maio de 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

9 de fevereiro de 2023

I dont like how it is not branded to your own business. For example, when someone signs up to be an affiliate, they are sent an email from Shopify Collabs instead of the actually business. Shopify should remove its branding especially when we are paying to use their platform.

Clean Burnn
Estados Unidos
6 days usando a aplicação
Questão respondida por Shopify 15 de fevereiro de 2023

Hi there,

Thank you for taking the time to leave feedback on the Collabs app - I am going to pass this along to our developer and design teams! I will also be sending you an email in case there is anything else I can support you with.

Charlotte | Shopify

11 de maio de 2022

It looks like Dovetale got rid of the "Campaigns" feature as a part of the Shopify acquisition. Too bad. That was the one feature that we were looking forward to. Without that, I don't see us switching from our current affiliate app.

VIP Luxury Hair Care
Estados Unidos
About 9 hours usando a aplicação
Questão respondida por Shopify 15 de maio de 2022

Hello,

Thomas here from Shopify. Thanks for taking the time to submit your feedback. We've followed up with you over email to open up the lines of communication on this.

Thomas | Shopify