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Needed to create a coming soon feature without having to install an entirely new theme. I managed to do that easily with this app, but had trouble hiding the prices for the products labelled coming soon. Dropped them a message on WhatsApp and they got back to me within the hour, I just gave them app access and they fixed it quickly without me having to do anything other than accepting the request for access. Am delighted with the great service, and relieved that the site works fine too!
Your positive feedback is a testament to our team's dedication. We're excited to have provided you with an experience worth praising and look forward to exceeding your expectations again.
My 5 stars go specifically toward the service provided for this product, the team is exceptional and so helpful! Nothing was a burden to help with and they fixed a request I made within 24 hours. The app itself is also great, I had specific requests that it didn’t initially provide but the service team assisted with that. The only fault is that the email customers receive is not that great and I wanted to be able to customise this but they are in the process of creating this for the app and I look forward to seeing what they create!
I think they didn´t research well how our business model work. We had big issues during our drops. Customers couldn´t pay as soon as the product went live. You can imagine how much money we lost during first minutes. After a couple of tries they couldn´t fix that. As a conclusion we disabled this app and will never use it again :(
Hello FAM,
Thank you for taking the time to share your concerns with us. We understand that you had a negative experience and we apologize for any inconvenience this may have caused.
We appreciate your feedback and want to assure you that we take all feedback seriously. We will be taking steps to address the issues you have raised and will be working to improve our services.
If you have any further concerns, please do not hesitate to reach out to us. We are committed to ensuring the satisfaction of our clients and will do everything we can to make things right.
Best regards,
SetuBridge Support team
This app works great! It's really easy to use and has all the features I need to stay organized and on top of things. The customer service is also super nice, quick and helps with personalised issued.
We're thrilled to hear that our app is meeting your needs and making it easier for you to stay organized! Your satisfaction is our top priority, and we're delighted that you find our features useful and easy to use.
We're also grateful for your kind words about our customer service team. Providing personalized assistance is important to us, and we're glad we could help resolve any issues you encountered quickly.
Thank you for choosing our app and for sharing your positive experience with others. If you ever have any questions or need further assistance, please feel free to reach out. We're here to help!
Great app, however it keeps crashing. The team asked us to delete and reinstall but every time we do that we need to do the customisation again.
I like the idea of having the Coming Soon banners on my products and the count down timer, but two times in a row, when the count down timer got to zero, my product never went live! I ended up having to make a duplicate listing so that I could sell my items. The first time was when I was offering a convention exclusive item. When I'm done submitting this review, I'm deleting the app.
This is the app we are looking for our website with customizations. Their technical team did a fantastic job as per our custom features.
We definitely recommended this app to other customers.
Their customer service and technical support is great!
Hello,
Thank you for the wonderful 5-star review! We're delighted to hear that our app met your customization needs perfectly. Our technical team works hard to ensure that we deliver customized features that align with your requirements, so it's fantastic to know that they did a fantastic job for you.
We greatly appreciate your recommendation to other customers. Providing excellent customer service and technical support is always our priority, and we're glad to hear that you found it great.
If you ever have any more customization needs or require further assistance, please feel free to reach out. We're here to help!
We have a few upcoming products that are not yet available for sale and this app meets our needs quite well. The support team is also quick to react.
Super friendly and very quick assistance. Directly at the beginning 2 times requested and it was implemented without any problems.
Due to various changes in the store were unfortunately also some changes necessary. This was no problem at all for the team, who implemented everything for us with a lot of patience. Great communication and super customer support
We greatly appreciate your review. It is a pleasure to have you as a customer. If you need us anytime, we are here for you.
Le service est perfectible mais l'équipe de développeur est très réactive aux demandes ! Simple d'utilisation !
We're glad to hear that you had a positive experience with us. Thank you for choosing our business, and we hope to see you again soon.