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The customer service team is very helpful, I highly recommend this app, it works very well and if you want to customize it , they are open to assist on this.
So helpful and quick to respond! Great experience thus far!
We've been using PreCom and their pre-order app for 3 years. Every time we've installed it (we only use for 2-3 week long pre-order campaigns) we're impressed at the stability of the app and how it integrates. Most importantly, though, we're consistently impressed at how Magda and Adam (and the rest of Gravity) are always on their game and super quick to get any problem sorted. For what they do, these guys are the best.
Really great customer service, we had some issues to start with and some customisation requests - Magda helped us with everything. Now everything runs smoothly. Very happy with this app.
I have a question before installing this app. Is the 'coming-soon' label pre-set or can this be changed to anything I want it to be, within reason?
Hi,
Thank you for interest in our app.
You can change the text as you wish. There is an option in the app admin panel to add a custom text for coming soon products and pre-order products. Please let me know if you have any further questions or need any assistance.
Kind regards,
Magda
I have been using this app for a while now and really like the simplicity of it, it's very easy to use. The support is fantastic.
There is no longer any need for me to stay awake and manually operate the product, even if the product's global launch time is midnight.
The product will be launched automatically with a simple operation.
The fact that it can be specified for each variant, so that only one new color can be released, etc., is wonderful.
The support when I have a problem is also excellent.
Great Customer Service, fast and reliable. We had some questions and concerns and they were answered quickly and the issue was already resolved when doing so. Gives our customers a chance to see what's coming in. Would definitely recommend!
Wow! The team went out of their was to make some special configurations for our store and in quick time. Communication is superb. Would highly recommend to anyone dealing with pre orders or coming soon items - best app out there to help manage these products effectively without any hassle. Cheers
This app is great if you have preorder items. The support is very fast, and they solve my issues on a non-business day. I tried a few other apps from the store and this one is the best.