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The customer service team is very helpful, I highly recommend this app, it works very well and if you want to customize it , they are open to assist on this.
Excellent and fast customer service any time I've needed them. Thank you! Love the app.
Worked right away, I did not have to chat with or need support. Reasonably priced as well. I would recommend it! and would use it again in other stores.
Been awesome so far! Support has also been very responsive at handling any tweaks that I have requested to be made to ensure the app performs just how we need it on our store! Worth it!
I have been using this app for a month now. We had an issue were the coming soon button wasn't showing up. I reached out to support and the issue was fixed almost immediately. The problem was with the CSS in our theme. Would recommend trying it out.
We found a pretty big flaw in this app, making it surprisingly easy to bypass (ie you could as a visitor buy products before release date with a few simple html hacks) HOWEVER when we made the app developer aware, they fixed this bug. Great work.
We are very sorry if you experienced any problem with the app. Our support team is here to quickly help in case of any issues. We noticed there was an issue. We have fixed it and now the ”coming soon” item is removed from the cart automatically if anyone manages to add it. Please check and let us know if you need any further assistance.
Amazing customer service. We had certain problems that they solved in less than 24 hours. Now it works perfect.
Works really well for both pre-sale and coming soon items and stood up to some real pressure on the recent LRSD promotion where a lot of items came online just at the right time. Any questions are promptly answered by the support team, even on Sundays. Highly recommended and really good vfm.
I would really recommend this app! Very cost-effective and Customer Service is 5/5 for being very helpful on assisting you on your store setup/concerns.
We hope there will be an option to update the products via a excel or .csv file in the near future, so that when you have hundreds of products for pre-orders, it would be more efficient to update the dates and status on a .csv file - download then upload again for changes. Other than that, this app is amazing and worth it!
Really great customer service, we had some issues to start with and some customisation requests - Magda helped us with everything. Now everything runs smoothly. Very happy with this app.