Commslayer
- Prezzi
-
Prezzo: gratis
- Elementi chiave
- Compatibile con i temi più recenti
- Valutazione
- 5,0 (8)
- Sviluppatore
- Commslayer, Inc.
Galleria immagini in evidenza
Free helpdesk by the ex-Lifetimely founders
Hey, Karri here, Commslayer founder. We built this app to help you drop your overpriced helpdesk for a free, powerful solution that gets the job done.
- Real-time order, shipping, and purchase history access
- AI-drafted replies for every ticket
- Social media comment auto-moderation
- All the core features your team knows and loves (macros, automations, views)
- Advanced role management, reporting, and custom views for support managers
- Elementi chiave
- Compatibile con i temi più recenti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
Shopify Flow, Gmail, Facebook, Instagram, AircallTutte le funzionalità
Messaggistica in tempo reale
- Live Chat
- Chat tramite email
- Assistenza vocale
- Social media
- Multilingua
- Analisi degli agenti
Risposte automatiche
- Saluti
- Risposte rapide
- Aggiornamenti sugli ordini
- Invia trascrizione
Personalizzazione
- Colore e font
- Finestra di chat
- Orario di lavoro
- Messaggi di benvenuto
- Pulsanti di chat
- Aggiunta di tag
- Assegnazione della chat
- Flussi di chat
- Avatar degli agenti
Canali
- Live Chat
- Telefono
- Social media
Automazione dei flussi di lavoro
- Risposta automatica
- Modelli di risposta
- Risposte basate sull'IA
- Biglietti
- Casella di posta unificata
- Assegnazione automatica
- Trigger basati su regole
- Escalation
- Aggiunta di tag
- Monitoraggio degli ordini
- Sondaggi di feedback
- Report
Messaggistica in tempo reale
Risposte automatiche
Personalizzazione
Canali
Automazione dei flussi di lavoro
Recensioni (8)
- Il 100% delle recensioni ha 5 stelle
-
Il 0% delle recensioni ha 4 stelle
-
Il 0% delle recensioni ha 3 stelle
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Il 0% delle recensioni ha 2 stelle
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Il 0% delle recensioni ha 1 stelle
The best value Helpdesk you can find. I switched from a far more expensive platform and I don't miss it. Onboarding was easy and I have been able to use the helpdesk like any other. Support has been second to none with Karri helping us out promptly with any questions we had.
We love Commslayer! We were wary to migrate away from Gorgias but Karri and the Commslayer team have been amazing. Onboarding was quick, the tool itself is simple to use and functions well, and issues are resolved with lightning speed. They are one of the most responsive teams we've ever worked with and their commitment to developing the best CX tool out there is evident in all that they do. Make the switch - you won't regret it!
I was about to write "by far the best value for money support platform," but that seems silly when it's totally free.
So, instead, I'll just write that it's the best support platform of all the platforms we've used, and we've been through a few: both Gorgias (too expensive), Re:amaze (buggy UI), and DelightChat (also buggy UI). CommSlayer is my favorite — by far.
My current favorite feature is the Superhuman-like keyboard shortcuts that allows me to go through tickets blazingly fast
Incredible product already, even better pricing. No doubt this team will develop this into an amazing product, and it will be the go-to CX platform soon.
Thanks for your feedback! We'll do our best to build the "judgeme" of helpdesks.
Karri / co-founder
Was evaluating this vs Gorgias and the value and product offering this has is leaps and bounds better for a way better price. If you're looking for a customer support platform with all the essentials you need, look no further than Commslayer! If I could give this 100 stars I would!
Assistenza
Commslayer, Inc. può rispondere a qualsiasi domanda riguardo Commslayer.
Sviluppatore
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Lanciata
1 gennaio 2024
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