Commslayer: AI Helpdesk & Chat
- Prezzi
-
Piano gratuito disponibile. Prova gratuita disponibile.
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
- Valutazione
- 4,9 (184)
- Sviluppatore
- Actuals Oy
Galleria immagini in evidenza
AI-powered helpdesk & chat by the ex-Lifetimely founders
Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox brings live chat, email, WhatsApp, Instagram, Facebook, and TikTok into one helpdesk. The AI agent resolves tickets, edits orders, drafts replies, summarizes threads, auto-translates 40+ languages. If you run subscriptions on Recharge, Skio, Loop, Stay.ai, Kaching, or Appstle, it all works inside the helpdesk inbox. Unlimited agents, even on Free plan.
- AI agent resolves helpdesk tickets across email, chat, WhatsApp, and DMs
- AI drafts, summaries, and auto-translate for 40+ languages on every ticket
- Unlimited helpdesk agents and seats on every plan, including Free
- Native subscription support: Recharge, Skio, Loop, Stay.ai, Kaching, Appstle
- AI moderates ad and post comments on Instagram, Facebook, and TikTok
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
Lingue
Inglese. arabo. Olandese. Francese. Tedesco. Hindi. Italiano. Giapponese. Coreano. Portoghese (Portogallo). Portoghese (Brasile). Cinese (semplificato). Spagnolo. malayalam. catalano. greco. rumeno. tamil. persiano. Vietnamita. Danese. Turco. Ceco. Finlandese. indonesiano. Svedese. ungherese. norvegese. Polacco. slovacco. ucraino. Tailandese. lettone. islandese. ebraico. lituano. serbo. croato. amarico. bulgaro. armeno. georgiano. Malese. nepalese. sloveno. albanesee urdu
Funziona con
- Check-out
- Account cliente
- Shopify Flow
- Judge.me
- Loop Subscription
- Recharge
- TikTok
Categorie
Messaggistica in tempo reale
Risposte automatiche
Automazione dei flussi di lavoro
- Risposta automatica
- Modelli di risposta
- Risposte basate sull'IA
- Riepiloghi basati sull’IA
- Biglietti
- Casella di posta unificata
- Assegnazione automatica
- Trigger basati su regole
- Escalation
- Aggiunta di tag
- Rilevamento dello spam
- Monitoraggio degli ordini
- Notifiche personalizzate
- Sondaggi di feedback
- Multilingua
- Multistore
- Analisi
- Report
Prezzi
100% FREE HELPDESK
Gratis
Funzionalità
- Unlimited agents and seats
- 300 conversations per month
- 300 AI agent messages & 300 AI drafts
- Email, chat, WhatsApp, social DMs
- Unlimited social media comments
- Help center on your domain
- Macros, automations, canned replies
- API & MCP access
Plus 800
$39 /mese
Up to 800 conversations you reply to per month. Social media comments are unlimited. See pricing for all volume ranges.
Funzionalità
- 800 conversations per month
- 1,600 AI agent messages
- 1,600 AI drafts
- Everything in Free, plus:
- AI auto-labels, translate & summaries
- Social media auto-moderation
- Unlimited social media comments
- Checkout self-serve order editing widget
Prova gratuita di 14 giorni
Plus 2,000
$99 /mese
Up to 2000 conversations you reply to per month. Social media comments are unlimited. See pricing for all volume ranges.
Funzionalità
- 2,000 conversations per month
- 4,000 AI agent messages
- 4,000 AI drafts
- Everything in Free, plus:
- AI auto-labels, translate & summaries
- Social media moderation
- Unlimited social media comments
- Checkout self-serve order editing widget
Prova gratuita di 14 giorni
Scale
$299 /mese
Up to 6000 conversations you reply to per month. Social media comments are unlimited. See pricing for all volume ranges.
Funzionalità
- 6,000 conversations per month
- 12,000 AI agent messages
- 12,000 AI drafts
- Everything in Plus, plus:
- AI agent setup services
- Direct Slack channel with our team
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (184)
We have used Commslayer in our NZ/AU ecomm business for 1+ years and love this app. The support team are easy to contact for any questions or requested improvements and you are updated regularly with developments in the software. We have had multiple agents using the app at a time and it's great to answer customer replies (using canned responses) or to collaborate with other team members before a reply is sent. Highly recommend!
Gorgias and Zendesk watch out! these guys are going to smoke you!
The platform takes a bit of time getting your head around - i got on an onboarding call and the team was really helpful including Bernardo.
They are working very hard and there are some growing pains but excited to adopt this product fully!
Great app to use on the free plan if you are wanting to have a little better organization in your support inbox and want a support ticket system. That being said I started on the free plan and have upgraded to the basic since the developer is constantly updating and adding new features. It really seems like they take customer feedback into account and I love opening the app and seeing all the changes they make. Truly a great app, highly recommend.
Assistenza
Assistenza per l’app fornita da Actuals Oy.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
Lanciata
1 gennaio 2024
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