Commslayer: AI Helpdesk & Chat
- Preços
-
Plano gratuito disponível. Avaliação gratuita disponível.
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
- Classificação
- 4,9 (139)
- Programador
- Actuals Oy
Galeria de imagens em destaque
AI-powered helpdesk & chat by the ex-Lifetimely founders
Hey, Karri the founder here. I built this helpdesk because other support tools weren't improving much, but their prices kept climbing. It connects all your channels and live chat inbox into one single helpdesk. Comes with handy AI that hides spam comments, suggests replies, and helps manage tickets across email, socials, and your live chat widget. You can check orders, issue refunds, and cancel orders – all within this helpdesk. The best part? No limits on agents or tickets.
- Real-time order, shipping, and purchase history inside your helpdesk inbox
- Get AI-drafted replies for every email & live chat ticket in your inbox
- Auto-hide spammy social-media ad comments with AI
- All the core helpdesk features your team will love (macros, automations, views)
- Role management, reporting and custom inbox views for support managers
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Finalização da compra
- Contas de clientes
- Shopify Flow
- Gmail
- Judge.me
- Office 365
- TikTok
Categorias
Mensagens em tempo real
Respostas automatizadas
Automatização do fluxo de trabalho
- Resposta automática
- Modelos de resposta
- Respostas por inteligência artificial
- Emissão de bilhetes
- Caixa de entrada unificada
- Atribuição automática
- Acionadores baseados em regras
- Escalonamento
- Etiquetagem
- Deteção de spam
- Rastreio de encomendas
- Notificações de clientes
- Inquéritos de feedback
- Várias lojas
- Análise de dados
- Relatórios
Preços
Free helpdesk
Gratuito
Funcionalidades
- Email, chat, social media comments & DMs
- Unlimited agents & messages for free
- No branding or watermarks
- Klaviyo integration
- WhatsApp inbox
- Loop subscriptions integration
Basic
$39 / mês
Funcionalidades
- 500 AI agent messages & actions
- 500 AI drafts
- Social media AI-moderation
- Advanced automations
- Teams
- WhatsApp inbox
- Loop subscriptions integration
Avaliação gratuita de 7 dia
Plus
$99 / mês
Funcionalidades
- 3000 AI agent messages & actions
- 3000 AI drafts
- Social media AI-moderation
- Advanced automations
- Teams
- WhatsApp inbox
- Shared Slack Connect channel
Avaliação gratuita de 7 dia
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (139)
Wow, I've been using this app for months and now I can't imagine life without it. Its a game changer for CX and replying to all forms of social media comments and DMs.
And the price is amazing. I cant decide if the price or feature set is more impressive.
Also they are innovating at a crazy pace and have launched more features in any given week than Big G has released in the last year. Keep it up Karri!
We've tried several helpdesk tools for our Shopify store, but Commslayer has been the easiest to set up and use. The AI responses save our team a huge amount of time and the Shopify integration works perfectly. What really impressed us is how quickly the team ships new features and responds to feedback. Incredible value compared to other support platforms. Highly recommended.
The best CS platform we've tried — and the support makes it even better
We handle around 300 tickets a day for a health supplements brand, and Commslayer has genuinely transformed how our team operates. The ticketing system, Shopify integration, automation, and AI agent all work together seamlessly. The AI handles a huge chunk of our volume autonomously, freeing up our agents for cases that actually need a human touch.
Karri and the team deserve a special mention — responsive, proactive, and truly invested in your success. Whenever we've had issues or shared feedback, they've been quick to act. It feels like a platform that's being built with you, not just sold to you.
All that for more than an affordable price! Especially compared to other options available :)
Highly recommended for any high-volume Shopify store.
Assistência
A assistência da app é prestada por Actuals Oy.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Programador
Lançada
1 de janeiro de 2024
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