Commslayer ‑ Helpdesk & Chat
- Preços
-
Plano gratuito disponível. Avaliação gratuita disponível.
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
- Classificação
- 4,9 (90)
- Programador
- Actuals Oy
Galeria de imagens em destaque
Helpdesk & chat inbox by the ex-Lifetimely founders
Hey, Karri the founder here. I built this helpdesk because other support tools weren't improving much, but their prices kept climbing. It connects all your channels and live chat inbox into one single helpdesk. Comes with handy AI that hides spam comments, suggests replies, and helps manage tickets across email, socials, and your live chat widget. You can check orders, issue refunds, and cancel orders – all within this helpdesk. The best part? No limits on agents or tickets.
- Real-time order, shipping, and purchase history inside your helpdesk inbox
- Get AI-drafted replies for every email & live chat ticket in your inbox
- Auto-hide spammy social-media ad comments with AI
- All the core helpdesk features your team will love (macros, automations, views)
- Role management, reporting and custom inbox views for support managers
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Shopify Flow
- Gmail
- Office 365
- Judge.me
- TikTok
Categorias
Mensagens em tempo real
Respostas automatizadas
Automatização do fluxo de trabalho
- Resposta automática
- Modelos de resposta
- Respostas por inteligência artificial
- Emissão de bilhetes
- Caixa de entrada unificada
- Atribuição automática
- Acionadores baseados em regras
- Escalonamento
- Etiquetagem
- Deteção de spam
- Rastreio de encomendas
- Notificações de clientes
- Inquéritos de feedback
- Várias lojas
- Análise de dados
- Relatórios
Preços
Free helpdesk
Gratuito
- Email, chat, social media comments & DMs
- Unlimited agents & messages for free
- No branding or watermarks
- Klaviyo integration
- WhatsApp inbox
- Loop subscriptions integration
Basic
$39 / mês
- 500 AI agent messages & actions
- 500 AI drafts
- Social media AI-moderation
- Advanced automations
- Teams
- WhatsApp inbox
- Loop subscriptions integration
Avaliação gratuita de 7 dia
Plus
$99 / mês
- 3000 AI agent messages & actions
- 3000 AI drafts
- Social media AI-moderation
- Advanced automations
- Teams
- WhatsApp inbox
- Shared Slack Connect channel
Avaliação gratuita de 7 dia
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (90)
So much functionality without all of the fuss and expensive plans from other similar apps. I've been using Commslayer for a year now and highly recommend.
For me, helpdesk software has been like diet fads. I have tried (and abandoned) them all. The price*bloat multiplier always sends me back to the plain ol gmail inbox resorting to labels and other basic systems to triage and manage support. Commslayer hits the trifecta with low cost, ease of use, and a rich (and expanding) modern feature set. I've been using it for almost a year. This diet may actually stick!
The icing on top is that Kerri, the founder, is an industry veteran (and seemingly a genuinely solid human) and remains extremely passionate about his product.
We moved over to Commslayer from Gorgias last year and haven’t looked back. Commslayer stood out immediately for how intuitive and well thought out the product is. All the key information we need is easy to find and clearly laid out, which makes it simple to respond quickly and stay on top of customer conversations. What’s been especially impressive is how consistently the platform continues to improve — new updates and refinements roll out regularly and genuinely make a difference. Beyond the product itself, the support team is exceptional. Karri and the wider Commslayer team are incredibly responsive, knowledgeable and truly invested in their customers. It feels like a real partnership rather than just another software provider. Highly recommend to anyone considering a switch from their current customer support software
Assistência
Assistência à aplicação fornecida por Actuals Oy.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Programador
Lançada
1 de janeiro de 2024
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