NASP Connected Inventory

I used this app to keep track of composite items. We have things set up where two different listings are actually sharing an inventory, and so when a customer is buying one of them, the inventory on the other listing needs to go down as well. This needs to happen on returned items as well; if one listing is restocked, the other listing needs to have its inventory adjusted as well. On our preliminary testings, it seems to accomplish what we need to do. Ultimately, only time can tell whether it really works as different scenarios arise. So far, no problem whatsoever.

Just recently, we received an email asking us to delete the app and reinstall since there were changes in the Shopify API. In the email, they assured that things in the database would not be lost and we would not need to set things up again. It required some communication with the dev back and forth, but eventually things are back to how it was. We are very happy with the dev team replying and working on our case immediately. We will be updating this review as the time goes; but right now, we are happy with this app.

App works as it should, and is easy to use. We have both male and female clothing webshops, so this app helps connecting all unisex products to both webshops.

This did not work on the inventory I added the bundles and followed the steps for the connection with the inventory, but It never recorded the bundle purchases in to the products inventory, I deleted the plugin.

Initially it took me a little while to get my head around the Connected Inventory App, but now I understand it better it is proving to be a very useful tool. I received excellent support from the developers and in a timely manor. The developer even created a 'use case' for my particular application and posted it onto their website for me to follow. This helped me to tailor Connected Inventory to my particular use. The developer has plans to add more functionality including such things as low stock alerts. In the future I am sure Connected Inventory will become an even better tool than it already is.

Have started using this app with the connected inventory via SKU part of the system and once set up it works great.
The Support team are 5* and have got back to me quickly and clearly when required
I had a lot of products to link up (Over 250 variants) so the process of going through and setting the inventory levels for each one manually would have been horrible but I did it by an inventory csv export and import.
Having that covered in FAQ may have helped or a better way of doing bulk changes built on to the app even better and its only because of this that I have given 4* rather than 5*
I do recommend this app and now getting on to the bundled option!!

At first I was so excited about having found this app. It seemed to respond to my needs. But when things got real, the app completely failed me. I do flash sales which attract many buyers and thus many sales in a short time. I sell sheets from rolls so I have bundles for this as instructed by Connected Inventory. Followed their set-up instructions to the letter. And when I needed it, It sold a whole lot of stock that I didn't have. Their reply after my complaint: We noticed you had a lot of sales in a short period of time. This app is not suited for this. People need to be warned for this. I have a bunch of disappointed customers and a business i'm trying to build up. I lost clients due to this app. Be wary!!!!!!

I've wanted to like this app as it was an economical way for us to manage inventory shared across several of our gifts, but it keeps changing inventory levels in shop, resulting in several of our products being marked OOS when they really aren't. Even after I change the inventory back to the correct numbers in Shopify, it pulls them out again. It's a never-ending tug-of-war and I'm having to constantly manage and watch our product levels. I'm hopeful support can help, but haven't heard back from them. We tried this app once before and the same thing happened. I had hoped it was a fluke, but perhaps not.

Wonderful idea in theory but a disaster in practice as it crashes if “too many” orders go through - and they won’t tell you how many orders is too many! As a result we had a Black Friday disaster where the app stopped working and was therefore overselling our inventory. My staff had to spend hours manually re-setting our store on the busiest day of the year. Avoid this app!

Working well and Billy reached out multiple times when I had some questions to make sure everything was working well for me, Great service!

The app works perfect. Billy answer us super fast. This up will make our job mutch easyer.. Thank you