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The support for this app is amazing, they are willing to help with any issues that arise! Each store is different and they make sure that they take care of each customers needs! We have ran into a few issues with different custom coding and how this app interacts with our store and they were quick to make sure things got resolved!
I think this company has gone out of business and now looking back at the number of bad reviews and people claiming they got no response from support I can understand that this is true and is exactly what is happening for us, no inventory sync and no support response after maybe 4 attempts over several weeks.
Thank you for your review. We are sorry that we did experience some service interruptions at the time of this posting. Know that this is not ideal. However, our team has given a full investigation and solution on your case in separate email. Our support team has resumed the full force in helping our merchants.
Was working fine, but now support does not respond to the questions. Probably developer is stoping support of this app
Thank you for your review. We had been answering your email on 25 Feb 2022, 21 Feb 2022 (2 emails), 28 Jul 2020, 27 Jul 2020 (2 emails). Feel free to reach out to us if you have any questions. I also want to highlight that recently we upgraded our support chat app so I expect you can reach out to us much easier. Thanks again.
Great service. Great app! Solved lots of our inventory problems when offering deal boxes that included other products on the site. Thank you!
Just a great app to add functionality for bundle groups (when an order for 1 item pulls multiple products from your Shopify inventory) as well as connected groups (when multiple items than can be ordered - like at different prices - pull from the same inventory source SKU) all at a very reasonable price. It's simple to set up and if ever needed, support responds promptly.
Working well and Billy reached out multiple times when I had some questions to make sure everything was working well for me, Great service!
I have been searching for an app that can deduct inventory when using different variants. Tried others and were extremely complicated. This Connected app is truly a life saver, incredible support and so user friendly. If i can give it 10 stars i would. Do not waste 100's of hundreds of hours searching as i did. If you need to assemble items using variants, look no further,
App does PERFECTLY what it supposed to do. Customer Support is FAST and FRIENDLY and EASY to understand. STop looking around, this is the BEST deal for the price and support quality.
I used this app to keep track of composite items. We have things set up where two different listings are actually sharing an inventory, and so when a customer is buying one of them, the inventory on the other listing needs to go down as well. This needs to happen on returned items as well; if one listing is restocked, the other listing needs to have its inventory adjusted as well. On our preliminary testings, it seems to accomplish what we need to do. Ultimately, only time can tell whether it really works as different scenarios arise. So far, no problem whatsoever.
Just recently, we received an email asking us to delete the app and reinstall since there were changes in the Shopify API. In the email, they assured that things in the database would not be lost and we would not need to set things up again. It required some communication with the dev back and forth, but eventually things are back to how it was. We are very happy with the dev team replying and working on our case immediately. We will be updating this review as the time goes; but right now, we are happy with this app.
I used this app to link my inventory and love it. I was guided through the process perfectly. Thank you.