Connected Inventory by NASP

We used it for 1-2 months without any problems. None of the buttons are working at the moment. Their support is absolutely terrible.

We manage our inventory using Dear inventory. For simple (non variant) products this works fine and inventory is accurately reflected between Dear and Shopify. However for variants this doesn't work at all. We hoped that Connected inventory would solve the problem. It unfortunately doesn't. Changes to inventory made through Dear are not reflected back to the variant inventory with the result that Shopify and Dear drift slowly apart. Connected Inventory have confirmed that changes made external to Shopify will not be fed back through which makes the app useless for our requirements. If you have this requirement then Connected Inventory is not for you.

At first I was so excited about having found this app. It seemed to respond to my needs. But when things got real, the app completely failed me. I do flash sales which attract many buyers and thus many sales in a short time. I sell sheets from rolls so I have bundles for this as instructed by Connected Inventory. Followed their set-up instructions to the letter. And when I needed it, It sold a whole lot of stock that I didn't have. Their reply after my complaint: We noticed you had a lot of sales in a short period of time. This app is not suited for this. People need to be warned for this. I have a bunch of disappointed customers and a business i'm trying to build up. I lost clients due to this app. Be wary!!!!!!