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I recently had the pleasure of working with MIA for my Connect POS training, and I couldn't be more satisfied with the experience. From the start, MIA demonstrated exceptional knowledge and expertise in the system, making the training sessions highly effective and informative.
MIA's teaching style was clear, patient, and tailored to my pace, ensuring that I fully understood each aspect of Connect POS. She was always willing to answer my questions and provided practical examples that made the learning process much easier. Her professionalism and dedication to helping me succeed were evident throughout the training.
Thanks to MIA, I now feel confident in using Connect POS and am grateful for her support. I highly recommend MIA to anyone in need of training; her skills and positive attitude make her an outstanding trainer!
Mia fue muy atenta y muy eficiente con las preguntas que le hice, buen servicio al cliente y nos guio muy bien para conocer las caracteristicas de la plataforma.
The best POS company by far and so far the best support team I have used with any app on Shopify. They went above and beyond making every one of my needs a reality.
Great
Customer service team is helpful and respond quickly. I've had some issues during setting the system up, but they quickly got me into an on boarding session with Mia and will provide direct support with meetings over two weeks if I need them for further help. I'm pretty sure I've got everything set up 100% now after my first meeting with Mia! Their chat feature is also quick and helpful. The system is just different to set up from our old one and after having a walk-through I understand it more.
This is a great system with Shopify if you want your pos on a PC i have been looking for one for a long time, and the customer service is fantastic every step of the way
It was a bit touch and go at first but we needed a unique POS solution to our wholesale only business. Shopify POS just wouldnt cut it for multiple employees without giving them shopify admin access which we didnt want. ConnectPOS seemed to do what we wanted. However we got stuck affter the free trial because we were not clear on whats included on the standard plan. Thankfully with a proper onboarding program by Hana we were able to make the adjustments to set things up as best we could. but it is actually better than shopify pos as a user experience. Our field team is finally able to submit orders swiftly on trading terms and we are very happy Hana came and rescued us.
I also LOVE the live chat as someone is always there to talk to you. Customer Service feels really polished. Would love to see how ConnectPOS enhances its offering to be more wholesale store friendlier as its quite uncommon in shopify land anyway...
Natalie, from ConnectPOS in-house team helped me and my organization to resolve the biggest problem we had with Shopify Offline Store which was the payment and terminal card integration. ConnectPOS now acts as our POS instead of Shopify POS as Shopify payment was not available in Malaysia.
ConnectPOS would be the definite app/vendor to reach out to wherever Shopify Payments are not available.
If your country does not support Shopify payment, contact ConnectPOS. Seamless and Easy integration with the Store and omnochannel payment options.
So far in the trial, it looks like it meets all my needs.
Really good system, good sell screen, Instant with shopify.
I like it alot
it just needs more options for credit card processors to use tips.
Mia gave amazing support very helpful.
Great app, Great supports, Thanks to Hana I was able to successfully add salesman to each order. Thanks to Grace who was quickly responding to emails and was able to resolve my issue!