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I had a question to change something in the code and a few hours later it was done. Very fast support even due the time difference. Thanks!
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!
The support team are awesome, really helpful and work a solution.
Nice app for amazon seller.
Great app, ideal for Amazon and Shopify sellers....the support team are awesome too..really helpful and work a solution.
Definitely recommend...
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!
Great app and customer service! Was able to get all my amazon products into my Shopify account. The support team helped me out with all questions I had and helped fix a problem I was having with the software.
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
Asked customer service for help with my inventory not syncing with Amazon. Was told to push products, this then removed all my current products along with their titles, descriptions, images, links.
Set me back a good couples days on my work.
The app did sync my products inventories for a brief period of time until it stopped working, twice.
Some of the settings options don't actually change anything I think it's there for filler to look like there's more options.
To be honest I chose this app as it was the cheapest and I am just starting off this website so trying to keep costs relatively low. It would be worth the price if the app worked.
Thank you for taking the time to leave us a review. We sincerely apologize if you’ve had a less-than-perfect experience with us.
Your critique is valid - we did have a bug with the sync service which prevented syncing of products. Our technical team had fixed the problem and everything is working alright again.
If you want to speak to us, you may reach our team at support@connectr.freshdesk.com and we will be there to answer right away.
My company has been using this app for 1 week now and so far the customer help team has been in rapid response to answer any questions we have and deal with any misunderstandings. They have so far helped us to completely sync all amazon listings and pull all (written) Amazon reviews.
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!
life saving app to complete integration. The app integration was quite simple and easy.
We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!
From all the apps that promise automated fulfillment via MCF, the team of Connectr is the fastest to reply and actually assist in rooting our any errors the app might encounter. So far we are still testing the app, to make sure everything is syncing and working as planned. The app does work flawlessly once orders are correctly imported to the app!
Thank you for the 5 star review. It means a lot to us. Wish you good luck!
Had really great support in the set up phase which was extremely helpful! Looking forward to testing the service with our first order being fulfilled by Amazon.
Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
wasteful charging
This is a completely unfair review from the folks at Amita
1. They first installed the app on June 18, 2024. The 7-day free trial expired on June 25, 2024. Then on July 16, 2024, by accepting the app charges that clearly showed no trial period. Hence, the store was automatically charged by Shopify on our behalf.
2. Instead of raising a refund case with us, they simply left a 1-star review with no fault of us.
Our team emailed them multiple times explaining the situation and we have not received a response. We have been given a negative review for no fault of ours.
If you want to speak to us, you may reach our team at support@connectr.freshdesk.com and we will be there to answer right away.