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This app is a must-have for transferring data between Shopify and Quickbooks Enterprise. It's incredibly flexible in terms of allowing mappings between the two. Above all, the customer service has been incredibly helpful and fast.
We have been looking for an app to help us sync QuickBooks to Shopify and this does exactly what we have been after...when it works properly. Whenever the app updates, you lose all of your settings and have to set everything back up again as if it was the first time. And sometimes, you'll notice orders are not coming over and you log into Connex and realize that you lost all of your settings and need to set everything back up again. We need to sync manually at least once a day because the web connector will get an error and will freeze. Install this on a PC that you have access to the QB company file and is not used often because once it runs you can't do anything in QB until it's done and if it freezes while you're working on something important, it is lost.
(Chris) I'm really sorry to hear that. While the Web Connector is an application maintained by Intuit, I'm happy to take a look at your Connex account and review what may be going on. Please feel free to get in touch any time: feedback@syncwithconnex.com. Thank you so much for your feedback!
just finished on board process and initial sync. support team was very helpful in getting us going. So far so good!
Great product at a great price. Support is very responsive and this software makes my life easier. I would recommend to anyone looking for a sync connector.
Did not work for us. Impossible to import over 100.000 Trans by year.
Really; I hoped more of the software.
We now allow syncing past 100,000 sales channels. Please talk to our sales team. We offer metered billing past your sales limit.
This came up when I was searching for quickbooks integrations for Shopify and it wasn't the first QB connection app I've tried. It is far superior to the others in my experience so far. It directly connected to my qb account and did the rest for me.
(Chris) Thank you so much for your review and feedback. I'm glad to hear it!
after trying a bunch of different quickbooks apps i finally found connex and it did exactly what it said it was going to do. all of my products/orders/inventory info is synced to my qb and it literally took less than 5 minutes
(Chris) Awesome! I'm so happy to hear that. We're happy to help!
Sadly I cannot rate this 0 star.
This app is badly developed and littered with bugs. It captures incorrect tax, duplicates products and creates sales with incorrect values. Most of the time it doesn't sync.
When I raised this with JMA, their response was the following:
"I am the company owner and builder of Cloud Cart Connector.
First, I am very displeased that you feel my product is not worth the fees that I charge. Second, you likely need some custom development and coding time. Purchase one my $1188 plan and I will spend more time on your account. Otherwise, you may use the software as is.
Joseph Anderson | Director, Customer Success | Tier 3"
If you value your sanity, and need your books to balance, then definitely stay away from this company.
(Chris) Thank you for your honest feedback. I am sorry to hear that Connex did not meet or exceed your expectations.
Unfortunately, Connex is not compatible with your region. Connex is intended for use in the United States, Canada, parts of the European Union, and Australia. As commercial software, the charge to which you're referring is an offer to commission custom development work for you to build out the functionality you require.
I would love the opportunity to make this right and build out the functionality you stated you require. May we contact you? Alternatively, you may reach out by emailing us.
Thank you for giving Connex a try. I appreciate it. Best wishes!