Phone Call & AI Voice ‑ CONSIO

Everything in ecommerce had become email, SMS, chat bots. Consio let us open a channel we hadn't touched in years: an actual phone conversation, but one that could scale like the rest of our stack.

The Consio team is amazing. They're engaged and responsive, not just when something breaks but when we're trying to figure out what's next. They bring ideas to the table instead of waiting for us to ask, and it feels less like a vendor relationship and more like they're invested in this working as much as we are.

Highly recommend.

We have been looking for a calling platform like this for a long time, and Consio ticked all the boxes. The platform is straightforward, and the way the agents handle the calls is truly impressive. They are fast-acting and highly professional. The support team is very helpful, patiently resolved all our enquiries through every step. Highly recommended!

Consio has become one of our highest performing revenue channels, full stop. Our outbound team is converting abandoned carts at a level we never hit with email or SMS alone. We've driven over $100K in attributed revenue year to date at better than 10x ROAS, and we can see every dollar of it in the dashboard.

That attribution layer is worth calling out on its own. The analytics are thorough and clean: every call, every campaign, every conversion tied back to real Shopify orders. No guessing, no stitching together data from three different tools. Our leadership team trusts the numbers because the numbers are right there.

And then there's the Consio team itself. This isn't a vendor that waits for you to file a ticket. They're proactively bringing us strategic recommendations, identifying new segments to go after, and planning two quarters ahead alongside us. It genuinely feels like having a growth partner embedded in our business, not just another app in the stack.
If you're running a Shopify store and phone isn't part of your revenue strategy yet, Consio is the reason to change that.