Recensies (18)

Algemene beoordeling
3,4
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 11% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 17% recensies zijn 1 sterren
3 maart 2022

Easily one of the best contact form apps ever developed! Backend is easy to navigate and manage and has helped our business grow. The best part is the highly responsive and helpful customer service whenever we need help. Thank you ETS-Soft team!

Chromagen
Australië
3 maanden gebruiken de app
Vital Apps heeft geantwoord 4 maart 2022

That's an awesome review. Thank you so much :)

We wish you have a successful business.

Have a great day

19 september 2023

I am trying to contact support and help button on App does not work and support forms are not submitted when I press submit. We are not able to get forms in email when someone fill lead form on our website and want to fix it ASAP.

Is there any other way to contact support, I am really disappointed.

Branditt_Canada
Canada
Meer dan een jaar gebruiken de app
Vital Apps heeft geantwoord 3 oktober 2023

Hi,
Thank you for using our app. It was the technical/server issue so you could not contact us. Now the contact system is working properly, you can click on the "Help" button to send the message and we will support you immediately when we get your message

2 februari 2023

The 'Help' button contact form in the Admin Panel of the app does not send and the Contact Us page on your website is down. Is support still available for this app because I am having issues loading messages.

Perma Blend
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Vital Apps heeft geantwoord 3 februari 2023

Hi,
I'm so sorry for the late response.
And thanks for your review, yes, it was the technical/server issue so you could not contact us. Now it's solved, you can click on the "Help" button to send the message and we will support you immediately when we get your message

27 september 2023

There's no one to contact to solve the problem.

Hiseeu
China
Meer dan een jaar gebruiken de app
Vital Apps heeft geantwoord 3 oktober 2023

Hi,
Upon checking the support history, we didn't receive any of your support request since 2022, could you please click on the Help button inside the app, and send us the message? We'll response immediately when we get your message. Thank you

20 januari 2022

This application is a must! The contact form and other options make it a great add on to any site. I had a few issues with emails not sending properly. I reached out to their support on the help tab and they fixed very quickly.

Luxury Affordable Photobooth
Verenigde Staten
24 dagen gebruiken de app
Vital Apps heeft geantwoord 25 januari 2022

That's an awesome review. Thank you so much. If you need any further assistance, feel free to contact us anytime.

Have a great day!

30 oktober 2023

Ik miste in Shopify de 'upload file' functie en met deze app zou je dit kunnen oplossen. Helaas wordt je tussen Shopify en deze app een maand lang heen en weer geslingerd bij het Help center. Daarnaast kun je maar 1 taal weergeven voor het formulier en komen je berichten niet binnen in je email zoals bij het contact formulier van Shopify, maar moet je steeds de app checken en daarin beantwoorden met een aangepast verzendadres.

Schild Inc
Nederland
4 maanden gebruiken de app
1 juli 2022

This app works so I won't knock it for that, but it's very hard to get Google SMTP working with it. In fact I still wasn't able to get it working even after bypassing the security settings for Google. Additionally, the styling options are clunky and leave much to be desired. Wouldn't recommend this except for the fact that it's free.

Solvent Direct
Verenigde Staten
5 maanden gebruiken de app
Vital Apps heeft geantwoord 4 juli 2022

Hi,
Thanks for sharing your thought.
My supporter just sent you an email to discuss more about the problem you're having when configuring SMTP.
We have no problems with Google SMTP on our website, so we need to talk to you to further assist you with the configuration
We're waiting for your response

10 december 2021

Great app, rich in function and very easy to use, suggest putting the "Save " button in every step so we don't lose our work when creating the form. Recommended~

AIRSCREAM UK Limited
Verenigd Koninkrijk
1 dag gebruiken de app
Vital Apps heeft geantwoord 12 december 2021

Thanks for your great review and your suggestion. I'll tell your suggestion with our team in the next upgrade. Have a great day