Modulo di Contatto , 294 recensioni
The contact form worked for some time and then completely stopped sending me the customers' messages. This was very serious as there was no notification that the app had stopped working. My customers would have thought I was ignoring them. Shopify explained that it would be because I had updated my Parallax theme from Out of the Sandbox - perhaps this is the case, but to my mind a contact form should survive a theme update, or at least give notice if other settings are in need of updating also.
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Attention: they changed my website code to promote their other app. I had huge banner that crashed my product page! be careful!
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Be warned that this app may publish live edits to your theme without authorization as they did with mine. I had given them access to assist since the form wasn't working on my theme with specific instructions on where to make the edits (ie a "test" page that wasn't live) - they did not follow that but rather made changes on our live contact page!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
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This is the worst app I ever used. For months, I didn't receive emails from customers. This app did not work at all. I just deleted it and got a new Contact Us Form app. Don't download this app.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
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Useless App since when you replay directly to the customer, the mail does not send it to the customer, it sends it to "hulkapps bla bla". There are many other better solutions.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer
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I used to love this app, now I did install it on my new shop and can't even figure out how to embed it. Seems they are focused more on upselling than user experience.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer
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Easy to use, although the apps performance is rubbish, I cannot reply to customers when they submit their message and I do not get any notification when a customer contacts me via the contact form. Rubbish app, do not install!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer
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No, impossible to really customize . Some texts remain in English, and impossible to modify.
Beside, the look is not nice
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Spent time customising the form as described, went to input code into contact us page and then nothing happened. What a waste of time. Would not recommend installing this app, find another.
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The app is not working with purchased theme but free debut.
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Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.