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Good app however no support provided. Understandable since it's a free app. Switching to a paid app now.
This form worked very well on desktop however failed to show on mobile so it doesn't work well enough for our needs.
Hi there,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free reach out to support@hulkcode.com so our team can resolve your issue promptly.
We would love to make things right if you give us another chance.
Thank you!
yes very good. It was easy to use and comprehensible format to read. We would highly recommend to anyone.
Thank you so much for your kind review of our Contact Us app! We understand the value of user experience, and aim to make the app as user-friendly and accessible as possible. We are glad it lived up to your expectations and that you'd recommend it to others. Thank you again for your feedback!
pros- was easy to use and looks nice on mywebsite
cons- I do not get any alerts I have received a message.
I do not get these messages sent directly to my email,
I can not read the messages from my shopify app on my phone so
I have to got to the computer to look up message.
I cannot respond to message from the app, so
I then have to copy paste into my email so i can respond.
I have contacted app and never received a response
Thanks for sharing your feedback. As you can see on other reviews, this app is built for creating simple fuss-free forms with the least amount of time.
However, we know that some of you need more that just that. Some of you want to get submission alerts, and be able to export forms, etc. We've got just the right app for you - Form Builder!
We care deeply for our customers and we insist you try this app. Please feel free reach out to support@hulkcode.com for migrating your form from Contact Us Form to Form Builder. :)
Great service from the developers, helping me identify which of their apps is the best for the job! we've got a couple now and have been using them a while would definitely recommend.
Hey there,
We are happy to hear that our team and apps suit your needs. Thanks for the kind words. We are happy you are enjoying our app and we're looking forward to supporting you on this eCommerce journey.
Useless App since when you replay directly to the customer, the mail does not send it to the customer, it sends it to "hulkapps bla bla". There are many other better solutions.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer
support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Great App. Great usability. And Super fast first level support! Can recommend. I just had a quick error, that the form wasn't displayed and the support was able to give me direct and fast (less than one minute) reply with instructions + video. And that worked pretty well!
We are happy you had a smooth experience with our app and team. We also look forward to supporting you with everything in the future!
Made my contact page look professional while being simple to install and very user friendly. Customer service has been great.
Nice work with your contact page. Looks great. Our team is happy to help.
MiVeda decided to use the Contact Us App because it worked well and was the right price (you do not get a better deal than free).
You can test the app if you want by going to our website (www.miveda.com) and entering your details. BTW, there are some great products we supply – all Made in Australia, Certified Natural and Organic, and the right price. So... if you have any questions then use the contact form.
The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)
I am NOT tech savvy at all, but I managed to install app with a little patience, and from viewing the two videos very carefully. Have a little refining to do. Waiting on response from tech support.
We really appreciate the review and are glad that you tried to setting-up your Contact Us Form by yourself. Our team will be more than happy to help you out promptly and accurately. Let us know about your experience afterwards :)
I really like this app! I could customize it to use our logo image and insert the line fields that I need and take out what I don't. It looks so much better than the contact form in the theme and I definitely recommend this
Glad you like it :)