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The customer service is really good, replies fast & every time I encounter a problem, they solve it fast. Great app!
This is indeed the best translation app and the best customer service I had on Shopify.
I love the AI feature and the customer service replies within a couple of minutes and stay dedicated on following up until everything is sorted.
The translation is very accurate even for hard languages.
I managed to have multiple language checkout/payment gateway pages with this app.
The customer support is ...
Great. I dont use a shopify theme so i had issues with the language switcher. Support was fast and solved my issues immediately. In Shopify the translation is in many different places, products, theme parts SEO parts and this does it all automatically. I only needed 2 Credits with each 200.000 characters for 10$. Safed so much time. Thank you!
Works flawlessly, only had one minor problem with translating the checkout flow, but this was solved by the very effective support team Update 26/01/2022
Just been in contact with the support from Sherpa Design again, and just like last time they went above and beyond to help. Excellent service.
Translation Lab is the perfect app for me. I was looking for an app with which I could do the translations manually. This is very easy with translation lab. I couldn't find some texts straight away. I contacted Translation lab by email and received an answer only a short time later. Within less than 2 hours my problem was solved. Max sent me a video with step-by-step instructions that I could use ...
Easy to use and the translation is really good. I also had a problem installing the language switcher because of my uncommon shopify theme, but the Support was really fast and very very helpful. They installed it for me in no time and adjusted the design to match my theme. Awesome Support and awesome App. 5/5 Stars
Very Good translation app with a perfect support team. I recommended
The app is awesome but the Customer support is Incredible and beyond ! There is always someone to talk to and they do more than what's needed to assist. I recommand !
I translated my website from English to Finnish with this app. Super helpful and quick responses in the chat! Very happy with the helpful team behind this app.
Love the app for our Shopify store translation. The app is easy to navigate, the support is very quick to help if you have any questions. Highly recommending Translation App for those looking to translate their website/store.