T Lab ‑ AI Language Translate , 1 171 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
20 de novembro de 2020

Except for the limitation of Shopify on 5 additional languages for normal plans, this app is just amazing. I love the reasonable price and the accuracy of auto-translation feature (It could be up to 90%). The support could not be better if you meet Max. Things to improve: 1. Among thousands of resources, I could not find the ones which are not translated. It should have a filter to view non-translated resources quicker. 2. Each time I save translation, the app comes back to the default page, not keep in the current page. 3. There is no refresh function in the translation page. I have to choose another resource type and come back for the app to load new changes from the shop platform. 4. I could not search across all resource types. 5. The search function only applies on original texts, not on translated texts.

Leycus
Vietname
3 months usando a aplicação
4 de julho de 2022

Ottima app e prezzo competitivo. Servizio clienti puntualissimo e risolutivo!
Se non riesci a risolvere con le loro indicazioni, intervengono direttamente previa autorizzazione. Consigliata!

Donarturo _ pet inspired design
Itália
3 months usando a aplicação
Editado a 1 de junho de 2021

We had some problems to publish the languages but the support team was quick to help and even send us a tutorial video.

Veneera
Alemanha
3 months usando a aplicação
16 de março de 2022

This app is just awesome and the best thing about it is the customer service their reply is very fast and helpful. Highly recommend it!

Shippy Store
Koweit
3 months usando a aplicação
11 de abril de 2023

I would like to write an evaluation for the customer service representative, Lina, who assisted me in solving my issue excellently.

I recently had a problem with the Application and contacted the customer service department for assistance. Lina was the representative who handled my case, and I must say that she provided exceptional service.

Firstly, Lina was very patient and attentive to my concerns. She listened carefully to my issue and asked relevant questions to fully understand the situation. She also took the time to explain the steps she was taking to resolve the problem, which helped me feel reassured that it was being taken care of.

Furthermore, Lina was very knowledgeable and competent in her role. She was able to quickly identify the root cause of the issue and provided me with a solution that was both effective and efficient. She also followed up with me to ensure that everything was resolved to my satisfaction.

Overall, I am extremely satisfied with the service provided by Lina. She demonstrated excellent customer service skills, and her professionalism and dedication to resolving my issue were truly impressive. I would highly recommend her to anyone in need of assistance with their products or services.

Necklack
França
3 months usando a aplicação
Editado a 29 de dezembro de 2019

The app itself is easy to install and easy to use. I've tested other translation apps. And Translation Lab is just as good - even better. It has all the essential and plays well with Shopify because it's native. Nice find. Also, the guys at Sherpa Design are super responsive, helpful and efficient. I had some questions concerning the language switcher, and got an answer almost instantly! By far the best experience I ever had. Thanks Milen.

fr-ca.dyadcycles
Canadá
3 months usando a aplicação
5 de outubro de 2022

J’ai eu quelque problème avec ma traduction mais le service clients m’a aider à régler tout cela vraiment vite. Très professionnel!

TheRealWatches
Canadá
3 months usando a aplicação
4 de fevereiro de 2023

Great application!

Had a problem when you change the language the previous language and flag was displayed in the language switcher.

The support does'nt say very much, they just solved my problem! :D

I do gladly recommend T Lab.

Adamas
Suécia
3 months usando a aplicação
Editado a 11 de fevereiro de 2021

This app is amazing. It integrates perfectly with our Launch theme, and can literally translate every word, including headers and forms.
Auto-translated pages can be manually edited in order to fit in the design. Free version is fine for small stores. Paid version's monthly rates are very friendly.
And last but not least, the guys behind the app offer rock star support!
Highly recommended.
I repeat - the people at Sherpa's offer absolute great support. No kidding.

zpritzi
Estónia
3 months usando a aplicação
1 de abril de 2020

They've been very helpful
Their app is working just perfectly!
We had a few minor issues and Millen was on the case since the start, she is a gem. Their support is just outstanding.
I highly recommend them
Also, I recommend their other app Whatshare which is just amazing, we have it on both websites, thanks to Rado
Again thank you and looking forward to working with them.

Fragrance Centre
Reino Unido
3 months usando a aplicação