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Very Easy to use . Nice product I recommend it. Ui is very good . easy to create campaigns. Over all very good
This app is not recommended at all for the following major issues:
1- App functionality: suddenly, they stop the service and you can't use it, even if you buy credit within the app, it will not work until they enabled it from their side
2- Onboarding: it's not friendly and you have to call their support (which will talk later about)
3- Support: they will not provide proper you support until you purchase priority support, they were not transparent about that from begging or in their terms.
4- Reports: not accurate at all.
5- Shopify fields: they don't support all important fields like order total amount.
6- Features are not working: automation features is not working at all!
7- they required $100 per month on external meeting for WhatsApp support.
Constant innovation and features, we have tried multiple new features like form A/b testing, automation A/b testing and whatsapp chatbot. We have been able to add lots of incremental revenue through CRM due to the new innovations that Contlo team is always doing.