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I just wanted to write an updated review from my review about a month ago. Basically I became very frustrated with the product editor not working for the sizing of my dress, jacket and scarf designs and after much back and forth I felt that customer service was not taking me seriously. It was to the point that I was not able to put the products in my store after putting in many hours of work in ...
Thank you for your review. I am very sorry you are facing such issues. Let us look into this for you. A member of our team will reach out to you to work on all the points you ...
Hallo liebe Contrado team, ich habe schon ein Paar Produkte als Muster bestellt und das Qualität finde ich wirklich hervorragend (bisschen zu teuer) so ist schwierig zum verkaufen.
Habt ihr nicht gedacht vielleicht auch noch echt leder Sneakers zum anbieten? Aber sonst ich bin sehr zufrieden, die Lieferung ist mega schnell! Happy Weekend!
We are just really getting started with Contrado but so far are impressed.
While there are some additional features, such as front-end customization, that we would like to see for our own business, it is noticeable that Contrado continually looks to improve and we expect we will see those features in the future.
The app itself is easy to use, the quality of products is very high, and the service ...
Thank you so much for your review, and for noticing we try to improve as much as we can all the time. Thanks for noticing Deepa who is indeed very committed and really keen ...
I want to love this app... but my designs are not loading. What a shame. I want to reach out, but the chat option is not even showing up.
Update: Thank you for reaching out to me. It took longer than I needed, unfortunately. I hope there are fewer issues in the future.
Hi Blemer, thank you for your review. Let us look into this for you. Glitches can always happen though you can always contact us also using our contact form (if the Chat is ...
UPDATE: My experience with the app and customer support has been very good overall. However, I had a strange issue with a pair of shoes that I ordered. The size of the shoe was marked as 39 but was very tight on a person who is normally a 38. The size chart indicated a foot size in cm which was incorrect. Contrado did not accept this. So I now have a pair of Summer shoes that doesn’t fit my model ...
Thank you for such a lovely and thorough review of our products (fabrics, aprons, etc) , pod app and services. Thank you for mentioning the description auto checks. It sounds ...
Excellent service and very helpful. products, on the whole, are good, there are some that should be changed to a higher quality but other than that its 4 star.
Thank you for your review. It means the world to us. I would love to hear more from you as well in regards to the product improvements you mentioned. A member of our team ...
I have many good things to say about Contrado. First, their customer service is top notch and it seems they really care about keeping in contact with me and addressing my questions or concerns. Second, their 3D app is fantastic and the design process is very user friendly. One of the features I really like is that each sleeve of their shirts can have a different color sleeve or pattern design ...
Thank you for your review, for mentioning the level of care you received. This means a lot. I have forwarded your amazing comments on the POD tshirts and the options ...