ConvertMate: AI SEO Optimizer , 16 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
    15
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
    1
29 de janeiro de 2024

I really question these 5 star reviews- twice had all my listings and descriptions destroyed by being re-written incorrectly and not according to SEO best practices by bugs in the software. Over 1000 products. They sort of were able to fix some of this, but really a total disaster for me. I was told changes could be undone but learned after making automatic changes that they could not be done. I would be very very careful using this. Also switched many SEO meta titles and descriptions with other products- a total disaster. They released this without testing or working out any bugs. I literally have spent 30+ hours fixing the mistakes so far.

Matt's Warehouse Deals
Estados Unidos
2 months usando a aplicação
Questão respondida por ConvertMate 30 de janeiro de 2024

Thank you for taking the time to share your feedback about ConvertMate. We regret to learn about the challenges you've faced and wish to address your concerns.

It's crucial for us to highlight that we were not previously informed of the issues you've encountered. Despite several attempts on our part to solicit feedback and ensure a smooth experience, we unfortunately did not receive communication regarding the difficulties you mentioned. We value the accuracy and integrity of our services, especially concerning SEO and product listings, and are dedicated to adhering to the highest standards in these areas.

We also want to reiterate our commitment to authenticity and transparency. All feedback on ConvertMate is genuine, reflecting our dedication to excellence. Learning that your experience has not met our expected standards is deeply concerning to us.

Our team places great importance on responsive and effective customer support. Had we been aware of your situation earlier, we would have promptly taken steps to address your concerns, aiming to mitigate any inconvenience and effort required on your part for corrections.

We are eager to assist you in resolving any unresolved issues and ensure your satisfaction with our services. We encourage you to contact our customer support team at your earliest convenience for personalized support.

Your feedback is invaluable to us as it drives our continuous improvement and commitment to serving our customers better.

Thanks,
ConvertMate Team

Editado a 30 de abril de 2024

Useful app and good support

Fitgrade
Suíça
19 days usando a aplicação
Questão respondida por ConvertMate 8 de maio de 2024

Hello there, thanks so much for your review. We're looking forward to continuing to work with you!

Thanks,
Boris & Marc

7 de janeiro de 2024

Great app. Product description writing saves me a ton of time. My bounce rate is down by a significant amount. Highly recommend

WKshoes
Estados Unidos
3 months usando a aplicação
Questão respondida por ConvertMate 8 de janeiro de 2024

Hi there,

Thanks so much for your review. We're happy you find ConvertMate valuable and look forward to helping you reach your goals in the future.

Best regards,

Boris & Marc
ConvertMate Team

20 de dezembro de 2023

Truly amazing app. Wonderfull customer service.

The Oblist
França
About 1 month usando a aplicação
Questão respondida por ConvertMate 21 de dezembro de 2023

Hello there,

Thanks so much for your kind review. It's a pleasure working with The Oblist, and we look forward to continuing to help you reach your goals.

Thanks,
Boris & Marc

21 de dezembro de 2023

I can't recommend this app enough! The customer support makes things easy and keeps it simple. The software they have built is powerful and highly customizable, which is exactly what we were after. We tried other apps or software integrations, they just couldn't handle all of our SKUs and were lacking in areas where ConvertMate excelled. This is by far the quickest and most accurate way to improve or edit products in bulk! The best part of this app I would say is the customer support, they are willing to go above and beyond! Boris is the best! Thank you so much, you guys rock!

GrapeChiller
Estados Unidos
3 days usando a aplicação
Questão respondida por ConvertMate 22 de dezembro de 2023

Hello there,

Thank you sincerely for your thoughtful and valuable review. At ConvertMate, our primary aim is to deliver the best possible outcomes for our users, and we are delighted to be able to assist you in achieving your specific objectives.

We are genuinely excited about the opportunity to continue supporting you in reaching your business goals.

Warm regards,
Boris & Marc

6 de dezembro de 2023

Excellent communication. Boris and Marc helped us through some initial hiccups with the setup and thoroughly kept us updated with extensive communication. It has been a pleasure working with them and we continue to work with them going forward.

LOZURI
Estados Unidos
15 days usando a aplicação
Questão respondida por ConvertMate 7 de dezembro de 2023

Hello there,

Thanks so much for your kind review. It's a pleasure working with LOZURI, and we look forward to continuing to help you reach your goals.

Thanks,
Boris & Marc

20 de novembro de 2023

When I first saw ConvertMate I was incredibly excited, this is something I've been hoping to find ever since the AI hype started blowing up.

So far ConvertMate has been everything I wanted it to be. The copy is powerful, the UI/UX easy to use, and the features are on point. I have quite a bit of SKUs, and ConvertMate was able to handle the entire catalog with ease.

The support has also been phenomenal, with the team responding quickly and kindly to feature requests that may make the product even better for my store's use cases.

Would recommend wholeheartedly, and can't wait to see how powerful this can get.

Luxury Home Bar
Estados Unidos
19 days usando a aplicação
Questão respondida por ConvertMate 21 de novembro de 2023

Hello there,

Thanks so much for your review! We're happy you enjoy our UI/UX and are happy with our product management for large stores like yours.

Looking forward to supporting your business's continued growth.

Warm rergards,
ConvertMate Team

Editado a 11 de dezembro de 2023

My apologize for that app, i rate bad this app in first. i apreciate really this effort to give me a better experience. Thx a lot for new experience of my products.

Pelican Store
Portugal
2 days usando a aplicação
Questão respondida por ConvertMate 10 de dezembro de 2023

Hi there, we're delighted you had a good experience using our app and are looking forward to working with you!

Best regards,
The ConvertMate Team

2 de novembro de 2023

10/10 Shopify App - a must have!

I have been using ConvertMate for about 2 weeks now and have noticed a substantial improvement in the conversion rate on my website. The software was easy to install and set up. Support has also been really good!

I would highly recommend this to anyone who has an e-commerce store and needs help with SEO, Keywords, and Product descriptions.

THANK YOU CONVERTMATE!!!

The London Christmas Company
Reino Unido
3 months usando a aplicação
Questão respondida por ConvertMate 3 de novembro de 2023

Hi there,

Thanks so much for review! We're happy you find ConvertMate valuable to your store and are here to help you achieve your business goals.

Thanks,
ConvertMate Team

17 de novembro de 2023

This app went through thousands of product listings and upgraded all of them! Game changer for anyone that is onboarding new product listings monthly, as it saves so much time at an affordable price.

streetcrafter.com
Estados Unidos
22 days usando a aplicação
Questão respondida por ConvertMate 18 de novembro de 2023

Hello there,

Thanks so much for your review! We're delighted we helped you save some valuable time, and make your life easier.

Looking forward to supporting your business's continued growth.

Warm rergards,
ConvertMate Team

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