Shopify Counter

I am having issues with my counter which has not worked properly since installing it over a month ago. I've been going back and forth between Smiirl and Shopify and no one is resolving this issue. My counter disconnects and resets to incorrect numbers sometimes upwards of 50 times a day. Not once has it displayed the correct number. I would like someone to please resolve this. I initially contacted Shopify and was bounced to Smiirl. Smiirl is telling me it is a Shopify app issue. Can someone PLEASE help me resolve this issue?

Finally! I love my Smiirl counter, and use it as something of a 'heartbeat' in the back of the office to let me know things are working. Since moving to Shopify we, and our developers, were not able to figure out how to get it working, so Counter is a lifesaver for us, and the ability to configure what's being reported is great.

At first, I had issues but surprisingly, after writing to the developer, they actually fixed the problem showing accurately the sales. Works perfectly now :)

Wrong number since I've installed it which is really disappointing. I reached out to them and was given basic troubleshooting advice I already tried.

Having the same experience as others. It's the wrong number - so there's no point in having it. I wish these reviews showed up during the purchase of the counter. Why are the reviews fine in 2022 - showing they fixed the "bug"? and now it's back to being wrong? makes no sense. We'll see if support helps me. - I'll be back to update.

DEPOIS QUE VC INSTALA, ELE OFERECE UM TAL TIBDYT E ISSO É UM VIRUS!!!!!!!!!N NAO INSTALEM! VEJAM O REVIEW BAIXO!!! BOA SORTE, AMIGOS...