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Things they don't tell you. Duplicates all your inventory depending on how many markets, thus your inventory/reporting won't work. Uses options to change the currency, thus is you have more than 3 options (Size, Color, Length) it wont work, they add variants per region so you end up with thousands of variants. Caused a complete disaster in my store. If you're looking at this save yourself the time and just upgrade your Shopify account to Shopify Advanced and use the international pricing there. You'll pay more in the long run with your time to use this app.
Hi Anthony,
Your feedback is considered. However, in the onboarding emails before setup we had mentioned about the country variants that are created by the app to show different pricing to the foreign customers. Also, after setup we have demo calls in which you were informed about the working of the app properly for a sample product.
Shopify has set the limitation of 3 variant options and maximum of 100 variants can only be created for a product.
Moreover, as the app did not fit with your requirements (which is fine!) you asked for the app removal and it was done within 24 hours by our app developers during the free trial period itself.
So, we have done our bit in all ways to express the app's working and in assisting you.
Feel free to contact us at support@mlveda.com if you have any suggestions or queries.
Happy Selling!
Cheers,
Reshma
Customer Success Manager | MLVeda
After 10 days, the app still hasn't been installed. For some reason they had trouble receiving my email confirming the setup, and after some back and forth via email, I've decided to use a different app instead.
Not sure if it's a tactic to use up the free trial period, because I can't help but feel the stalling was deliberate. Anyway: wouldn't recommend based on the set up time.
We are really sorry for the delay. It was a sort of miscommunication. We are happy to provide you the 45 days free trial period.
Waiting for your kind response...
~MLVeda Customer Relationship Team.
Am still at Trial but after few emails about how the configuration will be they wrote in 72h will be set up. well now is 6 days after that email I wrote another 2 emails and no respond !! so for now just 1 star i will change it if will be fixed and will work for now i looking for an alternative. Very non-PROFESIONAL
Thank you for your feedback. I sincerely apologize for inconvenience. Our team has sent you an email to you and we are following up on this at the highest priority.
support is indeed lacking, wanted this, but no reply in over a week. too bad!
We had a terrible experience. They messed our website after installing their app while their app doesn't correctly work. Their respond was bad. We don't recommend.
Hi admin,
We apologize for the inconvenience caused to you. We will look into this and take the necessary steps.
The app code was safely removed from your store at your request. Please share the website issue at support@mlveda.com and we will check the issue as the highest priority concern.
Best Regards,
Reshma
Customer Success Manager | MLVeda
This app does not work out of the box. They ask for the access into your store, add weird codes into your store and for us, it breaks the code and changed the behaviour of our store and caused lots of operations issue. I don't trust them.
I have installed this app a few days back and it is taking time for the step up to be done. I have written to support, but no reply so far ! I am concerned as this is a paid app after the trial period is over and I need quick reverts.
Thanks for choosing us and installing our Multi Country Pricing app.
We have observed that you have installed the app on Friday and due to weekends there is delay in the response. The app is theme dependent and requires 3 to 4 working days to complete the setup. Hence, we have provided 30 days free trial for the app.
The app will be setup on your store once the app compatibility check is done on your store (our executive is checking it and will inform you within 12 hours) and we receive confirmation from your end. Don't worry you will get ample time to test the app and you wouldn't be charged for first 30 days.
Reach out to us at support@mlveda.com for any queries and we will get in touch with you within 24 working hours.
Cheers,
Reshma
Customer Success Manager, MLVeda
Appalling application. Vendor requires admin access to make changes to your site so they can inject code. No explanation of what is required. Didn't give me rollback instructions when requested. The app itself is awful. For a site with variants in the 1000's you need to manually add prices for each and every variant... 10000! you can't even cut and paste.. Worse off after I did one product it said 100 variant limit... What excrement...
The ask access to install the app F*** my theme colors, those guys based in India so no one to talk to. if you want to screw your business big time, add stress to you day, then this app is totally for you.
First of all, they will be asked for your permission to access the store to setup this app and suddenly they install another app in your store without permission. To get them to setup is not within 48 hours, it takes forever.
And once they already installed the app, they didn't let you know the problem and just email you that they already installed another new app that comes with this app, which is ridiculous. This app is useless, it's not automatic at all, it appears as an option that visitor from a different country has to choose which country they were.
Price too expensive, support very lame and slow. I don't trust this company anymore. Don't waste your time.