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The customer service is very good. Booked a call within 12 hours to show me how to use the app correctly. 10/10
Hi,
We have been supported fully by Ms. Reshma to get this app workable for our store.
Till now it's responding good and we can add multi pricing on our products well and other locations customers can see the pricing visible in their own currency and also the currency checkout process.
Thanks a lot to Ms. Reshma and MLveds team and wish them more milestones to achieve.
Thread Origin Team.
Bad service, slow responds, not refunding to me when it had been requested to remove and continue charging me. Requesting to stop using the apps just before Shopify billing dates, mentioned to remove within 24 hours but never removed and codes are only remove after 3 days which is after Shopify billing dates but continue to charge even codes is removed. Why are you still charging when we have sent a request to remove the Aps? If you are going to charge us and doesn't allowed pro-rate basis, why are you removing just after charging us with the Apps fees?
Hi Carmen,
As per your communication with the Shopify Support agent as well, we are not responsible for deleting the app from your Shopify admin, it has to be done at your end. On your request the app codes were successfully removed by our developers on your store and they had also informed to remove the app to stop the next monthly subscription charge. It was, as per the Shopify's monthly billing cycle that the app subscription charge was already initiated.
Having said that Shopify has already resolved this issue for you. Do let us know if you need any further assistance with the MLVeda apps. We would be right there to assist you :)
Happy Selling!
Cheers,
Reshma
Customer Success Manager | MLVeda
This app works great. It does take a little time to get it set up and programed but, Amrish their developer is super helpful. He goes out of his way to make sure everything is working.
Perfect support by Reshma and a great working app. Highly recommendable! We can now set different prices for European countries from our single store!
Great App, Yash was great help
I love this app. It helped me mange my Pricing in the best way given the nature of my business. The customer service is exceptional. Apps like this are such a blessing for small busiensses.
This has been great allowing us to sell to multiple countries and the customer can buy in their own currency. Customer service has also been outstanding - so helpful and so fast! Thank you.
Great app, great customer service. Multiple currency from Shopify is not yet supported in my country. But this app is really helpful.
Thank you!
The app is very easy to use, and the demo was helpful, Yash gave me a quick introduction about the application :)