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I've had trouble selling to countries based in the US. Displaying in USD"s and then changing to AUD through the checkout stage was confusing for customers. Being able to set different pricing in different countries is ideal. This APP is awesome. Easy to install, easy to use, great help via email and even had a video conference call to go through everything. If I can do this anyone can do this. Yash was fantastic.
Very useful app, and really helpful customer care. They managed to solve my problems in a very short time.
They put a bunch of code on my theme that lead to a problem with my product page. I went through their uninstall procedure which makes you delete just a few lines of code but the problem persisted. I emailed them to address the issue. They then told me that all of their code was removed. With a closer look (and I am no coder) I noticed that my theme liquid and product page still had plenty of code.
After deleting MYSLEF "a code line” on the product page that had their code the problem was fixed but I had to send another email informing them with screenshots that they needed to remove the rest of the code.
Their uninstall instructions is incomplete and deceitful. I still dont know if everything they put it was removed since i’m not a coder.
Appalling application. Vendor requires admin access to make changes to your site so they can inject code. No explanation of what is required. Didn't give me rollback instructions when requested. The app itself is awful. For a site with variants in the 1000's you need to manually add prices for each and every variant... 10000! you can't even cut and paste.. Worse off after I did one product it said 100 variant limit... What excrement...
Good customer support even though its not 24/7 but still good responsive, It didn't have the feature we were looking for but as with what we have experienced it is a good app for the right business.
The ask access to install the app F*** my theme colors, those guys based in India so no one to talk to. if you want to screw your business big time, add stress to you day, then this app is totally for you.
First of all, they will be asked for your permission to access the store to setup this app and suddenly they install another app in your store without permission. To get them to setup is not within 48 hours, it takes forever.
And once they already installed the app, they didn't let you know the problem and just email you that they already installed another new app that comes with this app, which is ridiculous. This app is useless, it's not automatic at all, it appears as an option that visitor from a different country has to choose which country they were.
Price too expensive, support very lame and slow. I don't trust this company anymore. Don't waste your time.
Only install on test site. They have no idea what they are doing even when following their instructions. All my product pages are now showing the same product twice because of them and their install ... Have deleted the support account and Shopify will now fix their mess.
Funny your name comes up in my coded if you have not done any install of the app. Funny the issues were not there before your dev started working on it ... Great way to push away responsibility!
Hi Claus, we went through your conversation with our developer. He has not made any changes to your store yet to set up the app. Hence, none of the code of our app is live on your theme. Shopify can assist you in debugging the source of the issue.
You can reply to our email if you need any other assistance.
~MLVeda Customer Relationship Team.
A rather complicated installation that requires a bit of attention but I have to admit that the after service and online support of these guys was unbelievable and made sure everything worked in the end.
App is very useful. Otherwise, it solves the problem of setting different price functions in different countries and realizes automatic switching function according to the country.
Radhesh Vayeda's technical support during the process is excellent!