Coupler.io: export data , 2 avaliações
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no free plan as advertised + only way to cancel is by writing support. wasted 10 minutes on this
Thank you for bringing this to our attention and for taking the time to leave us a review. We assure you this is not the level of service we strive to provide to our customers.
Note that Coupler.io does not offer a free plan, rather a 14-day free trial that's mentioned on our listing here and on our website.
Please also be advised that it is possible to cancel a subscription, as well as delete your account, even if on the trial, at any time from the Billing and Settings section of the app, respectively.
If you found a free plan mention elsewhere or want to share any other concerns, please reach out to us directly at contact@coupler.io.
my free trial ended on 17 May(Today). However, I cannot cancel the bill and unfreeze my Shopify store until I pay for the app. I did not even use the app. That is frustrating.