Valutazione complessiva
4
Numero di recensioni per livello
  • Il 64% delle recensioni ha 5 stelle
  • Il 18% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 5% delle recensioni ha 2 stelle
  • Il 9% delle recensioni ha 1 stelle
17 ottobre 2020

DO NOT risk installing the app, they would charge you without any reason nor notification. I was charge $12.99 suddenly and they say I confirm their charging, so I delete the app and reinstall, find it shows $0 fee on the confirmation page but turn out I was charged $5.2 AGAIN!

Shuttle Art
Cina
2 mesi di utilizzo dell’app
Staytuned ha risposto 17 ottobre 2020

Thanks for the feedback. There was a confusion here, let me sort it out. Shopify displays an Accept Charge gate screen which indeed shows that $0 will be charged, that a free trial will begin and that a monthly fee will be charged. I agree with you that it’s confusing, sadly app developpers like us have no control over that, Shopify owns and controls the content and design of this screen.

That being said, no Shopify app can charge a fee without the consent of the store owner, and that consent is given when clicking on the Approve charge button, on that same screen.

Also, our pricing is displayed in the Shopify App listing page where the app is installed.

That being said, we can refund the charges, either us directly if you reinstall the app or via billing@shopify.com.

22 novembre 2018

This app works well in preview mode, but after applying the app, it only displays a balloon of what the total will be after you checkout, and doesn't actually edit the total like it did in the preview. What is the point of a preview if it doesn't do what it shows it's supposed to do once you publish it????

Ninja Brand Inc
Stati Uniti
Circa un'ora di utilizzo dell’app
Staytuned ha risposto 19 marzo 2019

Hi, the coupon isn't applied at all inside the PREVIEW mode, due to a technical restriction. But once you publish the configs live, it should work normally.