Tevello Courses & Communities
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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Highly recommend this app for courses. It has many features and is easy to edit and work on. A plus the excellent customer service!
Perfect app for selling online courses. This app has just made selling online courses in Shopify a piece of cake. And customer support is just awesome, Or is very helpful and replies to you within minutes (that's true).
Amazing that it is free. And the customer service was there the second I asked a question. They also were very helpful with creating a solution for hosting free videos combined with the Tevello Course app. Absolutely recommended!
What can I say about this app except that it is amazing! The interface is easy to get around, quite customisable if you take the time, and not to mention Or! Or, is fantastic and willing to help out and is receptive to feedback/ feature suggestions. I tried a lot of the other options for integrating my course into my Shopify store, but this is by far the best I found!
What I love about this app is that it looks basic but still has everything you need to launch your course. I've tried a couple of other apps for courses but I got overwhelmed quite quickly with all the options and ways of doing things. The app is designed to be straightforward. That's how I experienced it. I had a question about a feature of the app which the developer was happy to answer in a very short time frame so it did not slow me down at all. This app was just exactly what I needed to start sharing knowledge. Highly recommend!
TLDL: I’m committed to improving my communication skills but I can’t understand why someone would think it is stupid to place a test order on their own store 🤷♂️
Thank you for the feedback, Anming.
I completely agree that my communication skills still need work and improvement.
As a Non-Native English speaker, I’m committed to working on it and improving it every day.
To put this into context:
I was asked by Anming how she could interact with a community she created.
I replied and answered that she would interact with it just like any other member would.
And that there are 2 options for gaining access to a community:
1. By being given access manually.
2. By purchasing the product associated with the community.
And this is the exact reply I got from her:
"Are you telling me to purchase my own products ? -_- cuz that's stupid. Can you pretend that you are tech support and just tell me what to click on? I'm not going to buy my own products.”
(direct quote)
I then replied with step-by-step instructions on how to give a member access manually + a link to a video that shows how it's done.
Plus, I also wrote that I didn’t tell her what to do but shared the 2 options she has.
I further explained (although with some typos, which I’m sorry about and will do my best to word myself better in the future) that I don’t find it stupid at all to place a test order on your own store.
I also recommended doing that with a 100% discount code to make sure you are not being charged for it but still can see how everything works from the customer's point of view.
In my personal opinion, placing a test order is actually super smart as it allows you to make sure it all works as you’d like it to work and that the experience for the end customer is perfect.
I then got the following reply from her:
"So yeah, you did tell me to purchase my own products, and yeah that's fkn stupid.”
(direct quote)
So yes, I'm fully committed to improving my communication skills but I still can’t understand why someone would think it is a stupid idea to place a test order on their own store 🤷♂️
P.S.
Later that day (which was Saturday night btw)
I spent 3 hours live chatting and recording custom videos for this merchant when I was helping her solve issues with other apps that are not mine, nor do I have any relationship with.