Courses Plus

Courses Plus

Recensies (154)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
22 mei 2024

The customer service isn't great. I paid $199 a month for almost a year and tried to downgrade to the $79 membership this month. After reaching out to the support team TWO times, I was finally responded to & told it's impossible for me to downgrade without paying $199 and then an additional $79 for the new membership all in the same month. I am cancelling this month due to me being forced to pay for 2 subscriptions. Hopefully you guys make downgrading more feasible in the future for your users.

Face by Dallas Lash God
Verenigde Staten
8 maanden gebruiken de app
Architechpro OÜ heeft geantwoord 23 mei 2024

Thank you for your feedback. We apologize for the inconvenience you experienced while trying to downgrade your subscription. Our apps billing functions according to Shopify billing policy : https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
Downgrading a subscription may require handling overlapping charges for the current and new plans. We're sorry this process wasn't clear and caused frustration.
It might be not clear in the invoice you receive but in general you don't overpay for the consumption. As it's the way Shopify handles subscriptions we can't change the logic it bills merchants with.
Please feel free to reach out back to us and we'll check together on how to resolve your problem.

Bewerkt 7 maart 2023

I want to report to Shopify fraud activity by this team. They are selling empty courses and refusing responsibility for their actions. They don't provide valid support, neither are they refunding ater admitting their mistakes. I gave them access to my store and they solved NOTHING. I recommend everyone to stay away from these people and all the apps they create. They are unprofessional and incompetent.

22 Lions
Kroatië
Bijna 3 jaar gebruiken de app
Architechpro OÜ heeft geantwoord 7 maart 2023

UPD: 5/21/23 from Anton:

Unfortunately we didn't hear back from the customer.
If you're a customer considering to install and try out our Courses Plus app:

- We never did any Shopify fraud activity and are not planning to
- We're not selling empty courses but a merchant can edit or restrict the visibility of each course towards the end customer. I assume that's exactly what happened to the current merchant.
- We do provide with live support and are always there for you. Please try our chat or email support to try it out by yourself.
- The customer was using our Free plan, so there was no charges to this store. We did propose to the customer to cover a business loss if any however didn't receive any reply.

TL;DR: Please contact us in case you have any question: we're here to help!
All the best with your project and we hope our Courses App will turn it into even greater product!

Hi Dan,
We're happy to help with your case and as soon as you get back in touch we can jump on a zoom session and set everything up properly. If there a refund needed for your customer - we will check if we can cover it for you.
I appreciate you being our customer for the last 3 years and I hope you come back soon as our loyal customer.

18 december 2023

Not working well, Very limited features and very high prices.The app is really not what i looked for.

Congratulations Inventor! Gifts and Swag
Verenigde Staten
3 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 20 december 2023

Hi Congratulations Inventor Team, thanks a lot for your review and apologise if you didn't get the experience with the app that you expected. We're reaching out to you via email to set everything up upon your requirements and would be very happy to see you as a happy customer of ours!

24 september 2024

Good settings support is very helpful

Brawl Stars Academy
Israël
3 maanden gebruiken de app
19 augustus 2024

The customer service is amazing I get the response within minutes from the team.

efm Learn
Verenigd Koninkrijk
3 maanden gebruiken de app
29 juli 2024

W Company & W product

Lightsfire's Warzone Coaching
Verenigde Staten
3 maanden gebruiken de app
28 juni 2024

Amazing customer service, has everything I need

Proper Education Group
Verenigde Staten
5 maanden gebruiken de app
9 juni 2024

The app’s seamless integration with Shopify ensures a smooth experience for both store owners and their customers.

The Bookworm Shack
Verenigde Staten
6 dagen gebruiken de app
24 mei 2024

Sugar Lash Studio
Australië
Ongeveer 2 maanden gebruiken de app
15 mei 2024

I canceled my subscription and was not able to use this app very well. The support was not very good either instead of actually helping you they send you links to help yourself. Hopefully they do not keep charging me in the future even though it has already happened once since i canceled.

LifeofSavant
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Architechpro OÜ heeft geantwoord 17 mei 2024

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and would like to address your concerns :

1) When you noticed there was a charge (as you enabled a paid plan), our support team explained how to switch to the free plan. We processed your refund the next day upon your message.

2) My checks with our Customer Support shows there was only one conversation where our team reached out to check on how your project is going and we shared some additional documentation to ensure you know how to enable a specific feature you wanted to test.

If there’s any specific feature that didn’t work for you, please let us know so we can address it.

7 maart 2024

It’s quite easy to use and works seamlessly for great quality digital products. The team are highly responsive and always happy to help when I have questions or need extra changes made.

Aromedi
Australië
9 maanden gebruiken de app
22 februari 2024

This app is absolutely phenomenal! The support team's immediate assistance in customizing the colors to seamlessly match my branding was truly remarkable. I highly recommend it!

WBSA
Verenigde Staten
2 maanden gebruiken de app
2 februari 2024

Love this app! Simple to use yet top notch features - love!

Gemma Brown Coaching
Nieuw-Zeeland
11 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 10 februari 2024

Big love!

28 januari 2024

very recommended. simplified app. easy to use. great costumer service.

My Fade
Israël
4 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 10 februari 2024

thanks a lot!

28 januari 2024

Great features, easy to use, and the support is excellent! I am using it to build Cryptosafi.com and I would definitely recommend the Courses Plus app to others.

Cryptosafi.com
Kenia
Ongeveer een maand gebruiken de app
Architechpro OÜ heeft geantwoord 10 februari 2024

Thanks for the review and long live Cryptosafi.com !

2 januari 2024

App is great
Support is always helpful, and is really fast in terms of responding.

Kick The Habit
Polen
2 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 9 januari 2024

Thanks a lot! We're doing our best

18 december 2023

Otroligt bra service, de hjälper till så att det blir precis som man vill! Grym app!!

Create your world
Zweden
2 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 20 december 2023

Thanks a lot!

14 december 2023

Any time I need support or help from the Dev Team, they are SO quick to respond and work with me to find a solution to make my site more user friendly! Cannot recommend these guys enough. We are so happy we went with them!!!!

vetmedology
Verenigde Staten
27 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 20 december 2023

Thanks a lot and greetings from the Dev Team!

5 december 2023

I used to sell my online courses through other applications, and overall, I can say they worked fine. However, after installing Courses Plus, I am pleasantly surprised by many things. Firstly, this app has a very intuitive and user-friendly interface. In addition, well-prepared tutorials are available right from the start! Besides, a lot of additional information can be found on the official YouTube channel run by the company. Additionally, I must admit that even if something goes not entirely as it should during the configuration, you can easily request support using a simple form, and the company's employees, who seem to be available 24 hours a day, respond and help lightning-fast. I checked it myself. Writing a support query around 9 in the evening, I received a response with full instructions on what steps to take to solve my problem in literally 7 minutes. I am confident that they will quickly resolve any issue. No support in the previous apps I used worked as fast and effectively. Seriously! So, summarizing everything, I believe this is the best course management app I have tested. It is simple and intuitive for both course owners and participants. There is an extensive tutorial base, and the support works rapidly. Nothing more is needed! It was definitely worth investing in this tool to not worry about technical matters and focus on delivering valuable content to customers :)

The Handy Maths Method
Polen
3 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 20 december 2023

Thanks a lot for the review!

1 december 2023

excellent as a video course app for my shop. assistance in case of need is very fast and available.

Yogacall
Italië
18 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 20 december 2023

Thanks a lot!

27 november 2023

Its good, very easy and complex, great customer support, if you get Mariya you'll be in great hands

MasExcel
Verenigde Staten
5 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 20 december 2023

Thanks a lot on behalf of Mariya too! ;)

10 november 2023

Super plate-forme est super facile pour importer les vidéos !
Petit bémol pour l'importation de fichier zip, en espérant que ce sera dans une prochaine update !

charlypntraining
Frankrijk
Ongeveer 6 uur gebruiken de app
Architechpro OÜ heeft geantwoord 11 november 2023

Merci bcp pour le feedback!

11 augustus 2023

I don't know what is better. App by itself or amazing customer support. They answering faster than angry wife, but with point and facts! :D

I installed every single app for courses on Shopify app store, but those apps can't even be called apps.

Here's the price it a bit higher, but if you need to compare with other apps of this type, this is ultra affordable. Worth every single cent.

Other apps will charge you FOR NOTHING. Customer support "We well reach you back in a few hrs"...

This is BIG TIME problem solver.

P.S I'm not paid to say this, I'm paying them to use app, no worries

Balletrina
Verenigd Koninkrijk
Ongeveer 20 uur gebruiken de app
Architechpro OÜ heeft geantwoord 13 augustus 2023

Thank you very much for your review!
Happy that you've liked Courses Plus app and greetings from our Support Team!

24 juli 2023

Pour tout ce qui recherche une app pour réaliser des cours ou tout autre chose à partager sur l'univers du web. Alors ne cherchez plus car je vous conseille vivement cette magnifique est dynamique, humaine, rapide même le dimanche et surtout dans une compétence absolue.
For anyone looking for an app to create lessons or anything else to share on the web. So look no further because I strongly recommend this magnificent is dynamic, human, fast even on Sundays and above all in absolute competence.

Alain de awance.fr

Awance
Frankrijk
5 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 26 juli 2023

Merci beaucoup pour votre avis! Et bonne chance avec le projet!
Thanks a lot for this review and all the best of luck with your project.

5 juli 2023

The app was easy to use and has most of the features that I needed.
Most importantly, the support was fantastic.
Just like any app - I experienced a few small issues as I launched the site but they were addressed with expediency and professionalism.
Huge thanks to their team for their dedication and quick responses.

Mind Body Motion
Verenigde Staten
Ongeveer een maand gebruiken de app
Architechpro OÜ heeft geantwoord 5 juli 2023

We're happy we were able to set it up for your needs.
Don't hesitate to contact us in case you need any help and good luck with your project!

4 juli 2023

This is the second time we use this App on our store. On the first one we already made a couple hundred of sales and we had no problem at all on the technical part. Quizzes and custom certificates where our requirements and this works like a charm. Whatever Question we had it was answered quickly, even on weekends. I will definitely use it again and highly recommend it to others. Thanks a lot to the whole team.

yogalicense.com
Georgië
18 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 5 juli 2023

Thank you very much and great to know you're happy with our app!
Thank you for being our loyal customer!

19 juni 2023

I am absolutely thrilled with the app developed by this team! It has been an absolute game-changer for my business. The integration with my Shopify store was seamless, allowing me to get started quickly. The app's wide range of features, from course management to student progress tracking, has made creating and delivering online courses a breeze. What truly sets this app apart is the unparalleled customer support. The team has been incredibly responsive and helpful, going above and beyond to address any questions or concerns. I highly recommend this app to any merchant looking for a reliable and feature-rich solution. It has made a significant impact on my business, and I'm excited to see what the future holds with their next plan. Thank you for creating such an outstanding app and providing exceptional support!

Free Moms
Canada
4 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 19 juni 2023

Thanks a lot for your review, it's highly appreciated!
All the best of luck with your project and don't hesitate to reach back to us in case you need any help!

13 juni 2023

I am writing to express my utmost satisfaction and gratitude for the services provided by Courses Plus. The support team exceeded my expectations. We needed some additional (!) functionality and it was provided to us in the best way. Dedication to customer satisfaction is truly commendable. With that approach, I'm sure that application will develop and prosper.

La Petite Petra Learning
Verenigde Staten
3 maanden gebruiken de app
Architechpro OÜ heeft geantwoord 13 juni 2023

Thanks a lot, we're happy to have you onboard! Don't hesitate to reach out in case you have any question!

4 april 2023

My name is Mohammad El Medawar. I have a website called TrainerMohammad.com.
I wanted an LMS with unlimited number of users. After a lot of searching, I found this app and I can definitely give it a 5 over 5

1- The team is very responsive to my emails
2- The thing that I liked the most about the communication with the team is that, in case you dislike exchanging emails, they can do ZOOM calls. This is what they did with me several times. We were able to properly communicate and exchange ideas and understand everything properly
3- The team is very flexible in terms of modification. Every time I request an update, they immediately solve it, and in case it is not clear for them, they ask you to send them a screenshot or a video recording to assist you.
4- Although I'm requesting additional customizations, but they are not taking any additional amount of money. All these modifications are within the package that I bought.
5- When I first tried their app, it didn't work properly on my SCORM files. So, I reached out to them, and I sent them a sample of SCORM files. Believe it or not, they modified the whole app and they included the type of SCORM files that I have.

TrainerMohammad
Libanon
Ongeveer een maand gebruiken de app
Architechpro OÜ heeft geantwoord 4 april 2023

Thank you Mohammad! It's a great honour to receive such a great review from you!

9 maart 2023

This APP is very easy to use ! Thanks to the developpers for their hard work. I love it. User friendly, direct and simple to set up. I honestly don't know what would I do with this application.
Plus, the support team is just FANTASTIC ! They respond so quickly and always have a solution. I am happy I choose to use their services for my own online business. Thank you.

Z French School
Canada
2 maanden gebruiken de app
Architechpro OÜ heeft geantwoord 14 maart 2023

Merci beaucoup! All the best with your project! We're happy to help!

24 januari 2023

The customer support is absolutely brilliant! Extremely faster and detailed responses.
The app itself is very easy to use and works very nicely

Carolyne Oates & Associates Ltd
Verenigd Koninkrijk
4 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 29 januari 2023

Happy you've liked it! Wish you all the best of luck with your project!

16 november 2022

I checked out all the course app options for Shopify and I am by far more impressed with Courses Plus than any of the other ones. It does exactly what it says it will do and it's delivering everything I need for my business.

Design Boss Academy
Verenigde Staten
14 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 6 december 2022

Your review is much appreciated. Thank you!
We're already working on new features to be added soon.

12 oktober 2022

Very easy to install and OUTSTANDING support, they respond very quickly and helped deliver my needs. I highly recommend it!

Mamaninjaprogram
Spanje
5 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 12 oktober 2022

Thanks a lot! We're very happy to have you as our customer!

22 september 2022

I used this app and it has delivered all the features promised. Their support team is very fast and responsive and helped deliver all our custom needs.

Motherbeing
Egypte
8 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 8 oktober 2022

We're very happy to read that you're happy with the feature set and our app met your expectations! Cheers from our team!

25 mei 2022

This is a great app for adding course on your site! Site style can be match to your theme. The online support agent, responded so quickly to my request. They're very helpful. Thank you for this wonderful service! Will gladly recommend this app. Appreciate it!

RareRoom
Japan
3 maanden gebruiken de app
Architechpro OÜ heeft geantwoord 8 augustus 2022

Thanks a lot! Don't hesitate to reach out in case you need any kind of support!

Bewerkt 21 april 2022

Review update on 22th April: Change to 5 star
Although the current version of the app does not match my need but your customer care is awesome and I love to try your new update once it is available. Below is the old review
--------------------------------
The app is very promising when we dont need two seperate systems (shopify and the LMS).
But I will not buy the premium version if I can not add the video directly into the course. (The current approach is through google drive, which is not convenient)

CFMgroup
Vietnam
Ongeveer een uur gebruiken de app
Architechpro OÜ heeft geantwoord 24 maart 2022

Hi Ryan, was a pleasure talking to you on the phone. As we discussed our team will be back with all the available options shortly and we'll ensure you get a maximum of what you need for your business idea.

30 januari 2022

I was having issues with the set up to my website as im not at all a tech savvy person but i reached out via the help chat and someone (a real person not automated) was there straight away and helped me through the set up while also going the extra mile to set me up with further things - the customer service was incredible! If you are like me and struggle with the tech stuff this is the app for you! thank you again for all your help to make my website come together.

Joy of the Journey
Australië
Ongeveer een uur gebruiken de app
Architechpro OÜ heeft geantwoord 13 februari 2022

Happy that our team was able to help you out and that you're our loyal customer now. Please don't hesitate to contact us in case you need any help or advice.
Don't forget that you may use Courses app for digital downloads and make sure you check our recent membership feature.
We're here for you,
Courses Team

27 december 2021

I want to rate this app a 5.0 and their customer service is amazing they were patient and kind and helped me 100%. The developer team was quick and the customer service lady / support tech lady Dayana helped me to calm down and to stay focused on resolving my issue. She was amazing!! Thank you soo much Shopify <3

shecouldbyou.com
Verenigde Staten
7 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 1 januari 2022

Thanks a lot for your review, we're happy to help in case you have any further question

16 november 2021

Best course app on the market. There are no rivals! Support always available and super knowledgeable! Thanks again!

Whales Whispers
Spanje
Ongeveer een maand gebruiken de app
Architechpro OÜ heeft geantwoord 13 december 2021

Thanks a lot! Good luck with your store!

Bewerkt 12 november 2021

Team seems nice, but product isn't ready for prime time. Very very clunky and buggy to create courses. Frustrating and difficult to use. Look and feel of courses isn't much customizable without coding knowledge. Looking forward to seeing how this product develops over the next 6 months

Christian Pure
Verenigde Staten
8 minuten gebruiken de app
Architechpro OÜ heeft geantwoord 28 oktober 2021

Hi Christian,

I see from our app statistics that Courses were installed just for several minutes on your store which might be not enough to check on all the feature set. I'm trying to reach out to you for a demo.
Once you create your first course, it'll be very easy for you to create the rest and we're always there to help.
Let me know when you're available and let's jump on a quick call.

5 november 2021

I am so happy with Courses and their team. I set it up in no time, and the admin pages are very user friendly. I like their design and the possibility to customize with my own colors to match my store. I had one request and the support helped me right away. I highly recommend this app to anyone who have a Shopify store and wants to sell courses online :)

Studio Paus
Noorwegen
5 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 13 december 2021

Thanks a lot!

3 november 2021

Amazing app with great features!! The customer service is incredibly helpful and I highly recommend this app

Bace Academy UK
Verenigd Koninkrijk
12 maanden gebruiken de app
Architechpro OÜ heeft geantwoord 13 december 2021

Thanks a lot! And you're an amazing customer!

27 augustus 2021

It was great working with the team for a Danish language setting!
Looking forward to use the app for my clients!

Hunde Fitness
Denemarken
10 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 28 augustus 2021

Tusind tak!
Wish you all the success!

29 juli 2021

I used this App to build a new business course... Not only was the app easy to use, but the support team was also magnificent! I asked for changes to the app and they went out of their way to customize the colors and text. They made the requested changes quickly and keep me informed the entire time.

Fire Your Boss Like Yesterday
Verenigde Staten
9 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 31 juli 2021

Thanks a lot! Happy you liked it.
Let us know if you need any help or have a question.
We wish you a great success with your online courses!

24 april 2021

This is a fantastic app with seamless, effective customer support!
It's easy to use and integrates perfectly with my Shopify theme. It's professional looking for course participants and offers a range of great features to customize and fit your style and concept. I highly recommend it!

Kirschon Academy
Italië
8 dagen gebruiken de app
23 april 2021

The app is fantastic, easy to use and the layout is exactly what I was looking for. The customer support is amazing, they have answered all my questions quickly and in great detail. I'd recommend this app 100% for anyone who wants to sell a course on Shopify

Lite Mind
Ierland
8 april 2021

There is a very dedicated and diligent professional by the name of Anastasia that goes beyond the call of duty to help clients with an issue. I cannot say enough of this app, nor it's client support. Truly outstanding in every single way. Shopify's best app without question.

GrowthSmiths
Zuid-Afrika
6 dagen gebruiken de app
Bewerkt 24 februari 2021

Good customer support and very useful features for selling digital products ! We are happy that they took our feedback.

Conferentia
Frankrijk
25 dagen gebruiken de app
Architechpro OÜ heeft geantwoord 16 februari 2021

Thanks for the feedback. We have an ongoing issue with our hosting provider, that's why you may see Error 523 message. Our team is fully focused on resolving it now. We apologise for the inconvenience. That's a force majeure we didn't expect.

UPD : We'll let you know as soon as it's resolved, trying to reach out to our hosting provider to get the details.

UPD #2 [Message from our Hosting Provider] : NETWORK OUTAGE There is ongoing network related problem with several Asia ISPs, this will most likely cause potential network problems and connections problems. ISPs are trying to resolve this as soon is possible!

UPD #3 : We've been informed the fix should be done within the next 60 mins.

UPD #4 : Services were up for short time and then Error 523 changes to Error 522 (Timeout). Hosting company is still on it.

UPD #5 : Services should be up and running now. We're doing QA if all the features are functioning as expected.

13 oktober 2020

Amazing and fast customer support. All the questions answered quickly and if any fix needed, they deliver it really fast.

Unelmien Nainen Oy
Finland
Ongeveer 2 maanden gebruiken de app
1 oktober 2020

Amazing app. It was able to provide what I was looking for. Although some features are still in continuous development, the CSS function was very useful for me to customize it.

Tagani Philippines
Filipijnen
25 dagen gebruiken de app
1 oktober 2020

Courses is a great App! It is easy to use and the support is perfect. I am happy with this choice and can recommend this app to all persons that want to start creating courses.

Rising Life Books
Duitsland
30 dagen gebruiken de app
30 juli 2020

The architect pro team was such a big help! They provided fast solutions to my course page theme problem. Highly recommend this app for Online Courses on shopify!

The Side Class
Filipijnen
18 dagen gebruiken de app
21 juli 2020

I've been looking for an app like this for SO long, and am so happy I've found it. Have contacted them with a few questions and they've gotten back to be so quickly and have been able to solve my problems in a really simple way. I'm really looking forward to the option of providing free courses on Shopify that you can link to directly and provide anyone with access to. That way I can provide video courses on how to use my products that are free of charge. This is apparently being worked on, due in August!! Very excited. So happy that this app exists, makes my life much easier.

thelifemap
Verenigde Staten
4 maanden gebruiken de app