
Courses Plus
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
Recensies (154)
Verfijnen
-
Op beoordeling
The customer service isn't great. I paid $199 a month for almost a year and tried to downgrade to the $79 membership this month. After reaching out to the support team TWO times, I was finally responded to & told it's impossible for me to downgrade without paying $199 and then an additional $79 for the new membership all in the same month. I am cancelling this month due to me being forced to pay for 2 subscriptions. Hopefully you guys make downgrading more feasible in the future for your users.
Thank you for your feedback. We apologize for the inconvenience you experienced while trying to downgrade your subscription. Our apps billing functions according to Shopify billing policy : https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
Downgrading a subscription may require handling overlapping charges for the current and new plans. We're sorry this process wasn't clear and caused frustration.
It might be not clear in the invoice you receive but in general you don't overpay for the consumption. As it's the way Shopify handles subscriptions we can't change the logic it bills merchants with.
Please feel free to reach out back to us and we'll check together on how to resolve your problem.
I want to report to Shopify fraud activity by this team. They are selling empty courses and refusing responsibility for their actions. They don't provide valid support, neither are they refunding ater admitting their mistakes. I gave them access to my store and they solved NOTHING. I recommend everyone to stay away from these people and all the apps they create. They are unprofessional and incompetent.
UPD: 5/21/23 from Anton:
Unfortunately we didn't hear back from the customer.
If you're a customer considering to install and try out our Courses Plus app:
- We never did any Shopify fraud activity and are not planning to
- We're not selling empty courses but a merchant can edit or restrict the visibility of each course towards the end customer. I assume that's exactly what happened to the current merchant.
- We do provide with live support and are always there for you. Please try our chat or email support to try it out by yourself.
- The customer was using our Free plan, so there was no charges to this store. We did propose to the customer to cover a business loss if any however didn't receive any reply.
TL;DR: Please contact us in case you have any question: we're here to help!
All the best with your project and we hope our Courses App will turn it into even greater product!
Hi Dan,
We're happy to help with your case and as soon as you get back in touch we can jump on a zoom session and set everything up properly. If there a refund needed for your customer - we will check if we can cover it for you.
I appreciate you being our customer for the last 3 years and I hope you come back soon as our loyal customer.
Not working well, Very limited features and very high prices.The app is really not what i looked for.
Hi Congratulations Inventor Team, thanks a lot for your review and apologise if you didn't get the experience with the app that you expected. We're reaching out to you via email to set everything up upon your requirements and would be very happy to see you as a happy customer of ours!
Good settings support is very helpful
The customer service is amazing I get the response within minutes from the team.
W Company & W product
Amazing customer service, has everything I need
The app’s seamless integration with Shopify ensures a smooth experience for both store owners and their customers.
I canceled my subscription and was not able to use this app very well. The support was not very good either instead of actually helping you they send you links to help yourself. Hopefully they do not keep charging me in the future even though it has already happened once since i canceled.
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and would like to address your concerns :
1) When you noticed there was a charge (as you enabled a paid plan), our support team explained how to switch to the free plan. We processed your refund the next day upon your message.
2) My checks with our Customer Support shows there was only one conversation where our team reached out to check on how your project is going and we shared some additional documentation to ensure you know how to enable a specific feature you wanted to test.
If there’s any specific feature that didn’t work for you, please let us know so we can address it.
It’s quite easy to use and works seamlessly for great quality digital products. The team are highly responsive and always happy to help when I have questions or need extra changes made.
This app is absolutely phenomenal! The support team's immediate assistance in customizing the colors to seamlessly match my branding was truly remarkable. I highly recommend it!
Love this app! Simple to use yet top notch features - love!
Big love!
very recommended. simplified app. easy to use. great costumer service.
thanks a lot!
Great features, easy to use, and the support is excellent! I am using it to build Cryptosafi.com and I would definitely recommend the Courses Plus app to others.
Thanks for the review and long live Cryptosafi.com !
App is great
Support is always helpful, and is really fast in terms of responding.
Thanks a lot! We're doing our best
Otroligt bra service, de hjälper till så att det blir precis som man vill! Grym app!!
Thanks a lot!
Any time I need support or help from the Dev Team, they are SO quick to respond and work with me to find a solution to make my site more user friendly! Cannot recommend these guys enough. We are so happy we went with them!!!!
Thanks a lot and greetings from the Dev Team!
I used to sell my online courses through other applications, and overall, I can say they worked fine. However, after installing Courses Plus, I am pleasantly surprised by many things. Firstly, this app has a very intuitive and user-friendly interface. In addition, well-prepared tutorials are available right from the start! Besides, a lot of additional information can be found on the official YouTube channel run by the company. Additionally, I must admit that even if something goes not entirely as it should during the configuration, you can easily request support using a simple form, and the company's employees, who seem to be available 24 hours a day, respond and help lightning-fast. I checked it myself. Writing a support query around 9 in the evening, I received a response with full instructions on what steps to take to solve my problem in literally 7 minutes. I am confident that they will quickly resolve any issue. No support in the previous apps I used worked as fast and effectively. Seriously! So, summarizing everything, I believe this is the best course management app I have tested. It is simple and intuitive for both course owners and participants. There is an extensive tutorial base, and the support works rapidly. Nothing more is needed! It was definitely worth investing in this tool to not worry about technical matters and focus on delivering valuable content to customers :)
Thanks a lot for the review!
excellent as a video course app for my shop. assistance in case of need is very fast and available.
Thanks a lot!
Its good, very easy and complex, great customer support, if you get Mariya you'll be in great hands
Thanks a lot on behalf of Mariya too! ;)
Super plate-forme est super facile pour importer les vidéos !
Petit bémol pour l'importation de fichier zip, en espérant que ce sera dans une prochaine update !
Merci bcp pour le feedback!
I don't know what is better. App by itself or amazing customer support. They answering faster than angry wife, but with point and facts! :D
I installed every single app for courses on Shopify app store, but those apps can't even be called apps.
Here's the price it a bit higher, but if you need to compare with other apps of this type, this is ultra affordable. Worth every single cent.
Other apps will charge you FOR NOTHING. Customer support "We well reach you back in a few hrs"...
This is BIG TIME problem solver.
P.S I'm not paid to say this, I'm paying them to use app, no worries
Thank you very much for your review!
Happy that you've liked Courses Plus app and greetings from our Support Team!
Pour tout ce qui recherche une app pour réaliser des cours ou tout autre chose à partager sur l'univers du web. Alors ne cherchez plus car je vous conseille vivement cette magnifique est dynamique, humaine, rapide même le dimanche et surtout dans une compétence absolue.
For anyone looking for an app to create lessons or anything else to share on the web. So look no further because I strongly recommend this magnificent is dynamic, human, fast even on Sundays and above all in absolute competence.
Alain de awance.fr
Merci beaucoup pour votre avis! Et bonne chance avec le projet!
Thanks a lot for this review and all the best of luck with your project.
The app was easy to use and has most of the features that I needed.
Most importantly, the support was fantastic.
Just like any app - I experienced a few small issues as I launched the site but they were addressed with expediency and professionalism.
Huge thanks to their team for their dedication and quick responses.
We're happy we were able to set it up for your needs.
Don't hesitate to contact us in case you need any help and good luck with your project!
This is the second time we use this App on our store. On the first one we already made a couple hundred of sales and we had no problem at all on the technical part. Quizzes and custom certificates where our requirements and this works like a charm. Whatever Question we had it was answered quickly, even on weekends. I will definitely use it again and highly recommend it to others. Thanks a lot to the whole team.
Thank you very much and great to know you're happy with our app!
Thank you for being our loyal customer!
I am absolutely thrilled with the app developed by this team! It has been an absolute game-changer for my business. The integration with my Shopify store was seamless, allowing me to get started quickly. The app's wide range of features, from course management to student progress tracking, has made creating and delivering online courses a breeze. What truly sets this app apart is the unparalleled customer support. The team has been incredibly responsive and helpful, going above and beyond to address any questions or concerns. I highly recommend this app to any merchant looking for a reliable and feature-rich solution. It has made a significant impact on my business, and I'm excited to see what the future holds with their next plan. Thank you for creating such an outstanding app and providing exceptional support!
Thanks a lot for your review, it's highly appreciated!
All the best of luck with your project and don't hesitate to reach back to us in case you need any help!
I am writing to express my utmost satisfaction and gratitude for the services provided by Courses Plus. The support team exceeded my expectations. We needed some additional (!) functionality and it was provided to us in the best way. Dedication to customer satisfaction is truly commendable. With that approach, I'm sure that application will develop and prosper.
Thanks a lot, we're happy to have you onboard! Don't hesitate to reach out in case you have any question!
My name is Mohammad El Medawar. I have a website called TrainerMohammad.com.
I wanted an LMS with unlimited number of users. After a lot of searching, I found this app and I can definitely give it a 5 over 5
1- The team is very responsive to my emails
2- The thing that I liked the most about the communication with the team is that, in case you dislike exchanging emails, they can do ZOOM calls. This is what they did with me several times. We were able to properly communicate and exchange ideas and understand everything properly
3- The team is very flexible in terms of modification. Every time I request an update, they immediately solve it, and in case it is not clear for them, they ask you to send them a screenshot or a video recording to assist you.
4- Although I'm requesting additional customizations, but they are not taking any additional amount of money. All these modifications are within the package that I bought.
5- When I first tried their app, it didn't work properly on my SCORM files. So, I reached out to them, and I sent them a sample of SCORM files. Believe it or not, they modified the whole app and they included the type of SCORM files that I have.
Thank you Mohammad! It's a great honour to receive such a great review from you!
This APP is very easy to use ! Thanks to the developpers for their hard work. I love it. User friendly, direct and simple to set up. I honestly don't know what would I do with this application.
Plus, the support team is just FANTASTIC ! They respond so quickly and always have a solution. I am happy I choose to use their services for my own online business. Thank you.
Merci beaucoup! All the best with your project! We're happy to help!
The customer support is absolutely brilliant! Extremely faster and detailed responses.
The app itself is very easy to use and works very nicely
Happy you've liked it! Wish you all the best of luck with your project!
I checked out all the course app options for Shopify and I am by far more impressed with Courses Plus than any of the other ones. It does exactly what it says it will do and it's delivering everything I need for my business.
Your review is much appreciated. Thank you!
We're already working on new features to be added soon.
Very easy to install and OUTSTANDING support, they respond very quickly and helped deliver my needs. I highly recommend it!
Thanks a lot! We're very happy to have you as our customer!
I used this app and it has delivered all the features promised. Their support team is very fast and responsive and helped deliver all our custom needs.
We're very happy to read that you're happy with the feature set and our app met your expectations! Cheers from our team!
This is a great app for adding course on your site! Site style can be match to your theme. The online support agent, responded so quickly to my request. They're very helpful. Thank you for this wonderful service! Will gladly recommend this app. Appreciate it!
Thanks a lot! Don't hesitate to reach out in case you need any kind of support!
Review update on 22th April: Change to 5 star
Although the current version of the app does not match my need but your customer care is awesome and I love to try your new update once it is available. Below is the old review
--------------------------------
The app is very promising when we dont need two seperate systems (shopify and the LMS).
But I will not buy the premium version if I can not add the video directly into the course. (The current approach is through google drive, which is not convenient)
Hi Ryan, was a pleasure talking to you on the phone. As we discussed our team will be back with all the available options shortly and we'll ensure you get a maximum of what you need for your business idea.
I was having issues with the set up to my website as im not at all a tech savvy person but i reached out via the help chat and someone (a real person not automated) was there straight away and helped me through the set up while also going the extra mile to set me up with further things - the customer service was incredible! If you are like me and struggle with the tech stuff this is the app for you! thank you again for all your help to make my website come together.
Happy that our team was able to help you out and that you're our loyal customer now. Please don't hesitate to contact us in case you need any help or advice.
Don't forget that you may use Courses app for digital downloads and make sure you check our recent membership feature.
We're here for you,
Courses Team
I want to rate this app a 5.0 and their customer service is amazing they were patient and kind and helped me 100%. The developer team was quick and the customer service lady / support tech lady Dayana helped me to calm down and to stay focused on resolving my issue. She was amazing!! Thank you soo much Shopify <3
Thanks a lot for your review, we're happy to help in case you have any further question
Best course app on the market. There are no rivals! Support always available and super knowledgeable! Thanks again!
Thanks a lot! Good luck with your store!
Team seems nice, but product isn't ready for prime time. Very very clunky and buggy to create courses. Frustrating and difficult to use. Look and feel of courses isn't much customizable without coding knowledge. Looking forward to seeing how this product develops over the next 6 months
Hi Christian,
I see from our app statistics that Courses were installed just for several minutes on your store which might be not enough to check on all the feature set. I'm trying to reach out to you for a demo.
Once you create your first course, it'll be very easy for you to create the rest and we're always there to help.
Let me know when you're available and let's jump on a quick call.
I am so happy with Courses and their team. I set it up in no time, and the admin pages are very user friendly. I like their design and the possibility to customize with my own colors to match my store. I had one request and the support helped me right away. I highly recommend this app to anyone who have a Shopify store and wants to sell courses online :)
Thanks a lot!
Amazing app with great features!! The customer service is incredibly helpful and I highly recommend this app
Thanks a lot! And you're an amazing customer!
It was great working with the team for a Danish language setting!
Looking forward to use the app for my clients!
Tusind tak!
Wish you all the success!
I used this App to build a new business course... Not only was the app easy to use, but the support team was also magnificent! I asked for changes to the app and they went out of their way to customize the colors and text. They made the requested changes quickly and keep me informed the entire time.
Thanks a lot! Happy you liked it.
Let us know if you need any help or have a question.
We wish you a great success with your online courses!
This is a fantastic app with seamless, effective customer support!
It's easy to use and integrates perfectly with my Shopify theme. It's professional looking for course participants and offers a range of great features to customize and fit your style and concept. I highly recommend it!
The app is fantastic, easy to use and the layout is exactly what I was looking for. The customer support is amazing, they have answered all my questions quickly and in great detail. I'd recommend this app 100% for anyone who wants to sell a course on Shopify
There is a very dedicated and diligent professional by the name of Anastasia that goes beyond the call of duty to help clients with an issue. I cannot say enough of this app, nor it's client support. Truly outstanding in every single way. Shopify's best app without question.
Good customer support and very useful features for selling digital products ! We are happy that they took our feedback.
Thanks for the feedback. We have an ongoing issue with our hosting provider, that's why you may see Error 523 message. Our team is fully focused on resolving it now. We apologise for the inconvenience. That's a force majeure we didn't expect.
UPD : We'll let you know as soon as it's resolved, trying to reach out to our hosting provider to get the details.
UPD #2 [Message from our Hosting Provider] : NETWORK OUTAGE There is ongoing network related problem with several Asia ISPs, this will most likely cause potential network problems and connections problems. ISPs are trying to resolve this as soon is possible!
UPD #3 : We've been informed the fix should be done within the next 60 mins.
UPD #4 : Services were up for short time and then Error 523 changes to Error 522 (Timeout). Hosting company is still on it.
UPD #5 : Services should be up and running now. We're doing QA if all the features are functioning as expected.
Amazing and fast customer support. All the questions answered quickly and if any fix needed, they deliver it really fast.
Amazing app. It was able to provide what I was looking for. Although some features are still in continuous development, the CSS function was very useful for me to customize it.
Courses is a great App! It is easy to use and the support is perfect. I am happy with this choice and can recommend this app to all persons that want to start creating courses.
The architect pro team was such a big help! They provided fast solutions to my course page theme problem. Highly recommend this app for Online Courses on shopify!
I've been looking for an app like this for SO long, and am so happy I've found it. Have contacted them with a few questions and they've gotten back to be so quickly and have been able to solve my problems in a really simple way. I'm really looking forward to the option of providing free courses on Shopify that you can link to directly and provide anyone with access to. That way I can provide video courses on how to use my products that are free of charge. This is apparently being worked on, due in August!! Very excited. So happy that this app exists, makes my life much easier.