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they are super helpful via the live chat! just installed the app today (simple to install) and so far so good!
The apps are great and working perfectly. Even the free versions. The service is outstanding and I got help from the support team all the way through to the finish line. I can really recommend this app and all the other apps from spacesquirrel.
This is a 5-star app with 3-star service. The app does not meet my needs in its current incarnation. My request to add additional functionality was denied albeit politely. It should be noted that I agreed to pay for such functionality. I'm not trying to get something for free. It is ridiculously easy to add search functionality to the isotope.js grid so that customers can search and/or filter images. Whatever!
What bothers me are the lies. Don't BS me by saying that it is very server intensive to manually rearrange images to the extent that they must charge merchants $49/mo. Hello!?!? I simply requested that you add one (1) business feature to my Basic plan. I don't need any of that other jazz. So, they get a 3-star for being unaccommodating.
Tried to link my Instagram app through the app but it doesn't show up properly. It appears to show a red pop stating the facebook and Instagram isn't integrated.
???
Hi there,
We're really sorry that you had trouble setting up our app. We did send you a few emails to try and help you but never received a response. I can see you were successful in connecting the app and if you ever need help implementing galleries in your store, we're happy to embed it in your theme for free.
You can contact us anytime at support@spacesquirrel.co and our team would be more than happy to help.
-Dom, Co-Founder
Works perfectly! Very easy to set up and lots of customizable options, layout, scrolling, size etc etc
I've downloaded a few, this is by far THE best one! Easy and clear instructions to set up. I have the vantage theme and embedding code for my theme is always tricky but this app works so well with it!
Working great
so much html coding to do if your trying to add a gallery of pictures to each product. nuts.
Hi there,
We're sorry that you had trouble setting up our app! We are continuously looking at ways to make the setup easier and one way we try to make it easier is by offering a free setup service so that you can have your gallery anywhere on your store and you don't have to touch any coding. We're happy to help any user set this up.
If there's anything we can help you with, please don't hesitate to reach out to us at support@spacesquirrel.co
-Dom, Co-Founder
I needed an app to create a gallery with my own uploaded photos, but the free trial only allows you to connect to an instagram account for your gallery photos, which doesn't help me at all to see if this plan will work for me, not only that but its a bit shady this company expects me to shell out my Instagram information before I even know if this product will work for me. I will not be giving out that information in exchange for a barely useful free trial.
Sorry to hear that you didn't enjoy the app! We've tried contacting you couple of times to help but haven't heard back.
Our records shows that you used Covet.pics for 5 minutes in which you didn't subscribe to a plan (we offer 14 days free trial for all paid plans). Because you didn't start free trial, you couldn't use certain features that are available on paid plans only.
We also cannot access any of the information used to access to Instagram or Facebook, so your information is always safe. You can read how Facebook/Instagram API authentication works and what kind of data we as app developers can access on https://developers.facebook.com/docs/facebook-login/guides/permissions
Feel free to get in touch any time so we can help - support@spacesquirrel.co
I find this app very misleading... you really can't do anything unless you subscribe - it's not free
Hi there,
We're really sorry that you didn't enjoy the app! Our free plan has changed over time but we try to offer lots of options on that plan including the ability to pull images from your Instagram account and customize the look of your gallery. You can even keep it free indefinitely. It is true that some features require a paid plan but that's because we have to pay to host changes and some of the images. I can see you only had the app installed for a few minutes but we'd love to help you get value from our app.
We're always happy to help you sort out a solution based on your budget. There's a lot that you can do on the free plan. Our support team is more than happy to help any time at support@spacesquirrel.co
-Dom, Co-Founder