Covet Instagram Feed & Reviews

Hi there,

We're sorry that you had trouble setting up our app! We are continuously looking at ways to make the setup easier and one way we try to make it easier is by offering a free setup service so that you can have your gallery anywhere on your store and you don't have to touch any coding. We're happy to help any user set this up.

If there's anything we can help you with, please don't hesitate to reach out to us at support@spacesquirrel.co

-Dom, Co-Founder

Sorry to hear that you didn't enjoy the app! We've tried contacting you couple of times to help but haven't heard back.

Our records shows that you used Covet.pics for 5 minutes in which you didn't subscribe to a plan (we offer 14 days free trial for all paid plans). Because you didn't start free trial, you couldn't use certain features that are available on paid plans only.

We also cannot access any of the information used to access to Instagram or Facebook, so your information is always safe. You can read how Facebook/Instagram API authentication works and what kind of data we as app developers can access on https://developers.facebook.com/docs/facebook-login/guides/permissions

Feel free to get in touch any time so we can help - support@spacesquirrel.co

Hi there,

We're really sorry that you didn't enjoy the app! Our free plan has changed over time but we try to offer lots of options on that plan including the ability to pull images from your Instagram account and customize the look of your gallery. You can even keep it free indefinitely. It is true that some features require a paid plan but that's because we have to pay to host changes and some of the images. I can see you only had the app installed for a few minutes but we'd love to help you get value from our app.

We're always happy to help you sort out a solution based on your budget. There's a lot that you can do on the free plan. Our support team is more than happy to help any time at support@spacesquirrel.co

-Dom, Co-Founder

We're sorry that you had a bad experience with Covet.pics! We've tried to contact you to help but have not heard back from you.

Now that Instagram's API is deprecated, users have to connect to Instagram via Facebook Business pages and it also requires an Instagram Business Account. There are a few steps to set it all up but we've made an in-depth guide that you can follow in our Help Center. As well, we're always happy to help diagnose and explain further if you contact us at support@spacesquirrel.co

We'd be more than happy to help you and any other users with their setup so feel free to contact us anytime and we'll answer as soon as we can.

Thank you,
Dom

We're really sorry that you did not enjoy using our app! We've tried to contact you multiple times regarding your experience but have not heard back yet. We can see that you only used the app for a few minutes before uninstalling and leaving the review and we'd love to help find out what you needed from the app that we could not offer.

Our support team is always available and eager to help you get set up and we've also created a large Help Center full of articles, guides, and videos to help you with anything that might come up. If you or any other merchants ever have any questions, just reach out at support@spacesquirrel.co and we'll get back to you asap.

- Dom, Founder